Ilene Mireya Herrera - Gonzalez
Denver
Summary
Dedicated and dependable professional with a strong background in healthcare, home health, and service-based roles. Recently graduated with a Bachelor of Science in Nursing (December 2025), while working consistently in private home health, demonstrating strong time management, accountability, and commitment to growth. Brings hands-on experience caring for pediatric and elderly individuals, including those with complex neurological and developmental conditions, and is known for providing compassionate, respectful, and reliable care. Valued for clear communication, attention to detail, adaptability, and a genuine willingness to learn and support others. Brings the same level of care, professionalism, and work ethic to every role, regardless of the industry.
Overview
7
7
years of professional experience
3
3
Certifications
Work History
Certified Nursing Assistant/Personal Assistant
Dr. Howard A. Israel
Arvada
04.2024 - 12.2025
- I was personally hired by Dr. Israel to care for and primarily assist his wife with various tasks, given her complex medical history.
- Assisted patients with daily living activities and personal hygiene.
- Provided emotional support and companionship to patients and families.
- Ensured compliance with safety protocols and infection control measures.
- Responded quickly to emergencies involving sudden illness or injury.
- Performed housekeeping duties such as changing linens and cleaning bathrooms when necessary.
- Assisted residents in preparing for activities and social programs.
- Managed communication with clients through phone and email correspondence.
Certified Nursing Assistant
The Center at Northridge
Westminster
03.2023 - 09.2023
- Assisted patients with daily living activities and personal care tasks.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained cleanliness and organization in patient rooms and common areas.
- Trained new staff on best practices for patient care and safety procedures.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Assisted with the ambulation of patients using appropriate equipment safely.
Personal Shopper/Flex Associate
Amazon Fresh
Denver
03.2022 - 02.2023
- Delivered quick, accurate service to ensure customer satisfaction under tight deadlines.
- Bagged groceries carefully, maintaining product condition and temperature for perishables.
- Reviewed deliveries and followed application instructions to minimize errors.
- Shopped at customer-selected stores, verifying replacements and selecting fresh produce and meats.
- Maintained positive relationships with warehouse personnel through professionalism and friendliness.
- Scanned items from shelves to update system accurately.
- Assisted teammates with daily tasks during peak periods to enhance team efficiency.
- Suggested comparable products for out-of-stock items to meet customer needs.
Cashier/Dry Cleaner/Labeler
Continental Cleaners
Denver
06.2022 - 09.2022
- Conducted thorough inspections of laundry for damage or stains, initiating repairs or pre-treatment as necessary.
- Sorted articles by type, color, and soil level to ensure proper cleaning processes.
- Received and marked items for laundry, accurately identifying codes using hand or machine markers.
- Disinfected equipment and supplies utilizing germicides and steam-operated sterilizers.
- Complied with corporate standards to maintain safety and operational efficiency.
- Neatly hung or folded cleaned items and prepared them for customer pickup.
- Separated white clothing from colors to prevent dye transfer during cleaning.
- Greeted customers, recorded contact information, and processed payments efficiently.
Cashier/Food Service Worker
Bule Bule
Denver
08.2021 - 11.2021
- Performed a variety of duties related to food service.
- Followed food safety regulations on sanitation, food handling, and storage.
- Acquired new skills to support the team and further accommodate customer needs.
- Monitored temperatures of prepared food and cold-storage areas.
- Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
- Processed customer transactions efficiently using point-of-sale systems.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Delivered a high level of customer service to patrons using active listening and engagement skills.
Cashier/Front of House Team Member/Produce Associate
Walmart
Denver
04.2020 - 07.2021
- Executed cashier and self-checkout duties while collaborating with 20 to 30 associates to boost customer satisfaction.
- Transitioned to the Produce department within six months, gaining extensive retail experience.
- Enhanced social skills by assisting customers with inquiries and resolving conflicts effectively.
- Collaborated with teams to identify priorities, strengths, and weaknesses for optimized performance.
- Maintained high cleanliness standards around equipment to ensure safety and productivity.
- Trained new team members on safety protocols and operational procedures.
- Implemented inventory controls to sustain adequate stock levels and meet customer demand.
- Developed positive relationships with customers through attentive service and effective communication.
Certified Nursing Assistant
Western Hills Health Care Center
Lakewood
01.2021 - 03.2021
- Utilized proper body mechanics to reposition residents and prevent pressure ulcers.
- Fostered relationships with patients, caregivers, and healthcare teams to meet care plan goals.
- Monitored and reported unusual symptoms and changes to charge nurse promptly.
- Exhibited compassionate communication regarding sensitive issues surrounding death and dying.
- Facilitated activities of daily living, including personal hygiene, feeding, and ambulation.
- Maintained patient rooms, shared-living areas, and nursing stations for optimal environment.
- Assisted residents with mobility using self-help devices or support as needed.
- Documented patient activities and updated electronic medical records accurately.
Internship Student KGNU Community Radio
KGNU Community Radio
Denver
06.2019 - 07.2019
- Conducted live interviews with upcoming artists, discussing aspirations and goals for music creation.
- Critiqued the artist's album with respect, providing constructive feedback to enhance quality.
- Utilized a sound booth for editing songs, removing inappropriate content before airing.
- Produced an hour-long podcast featuring favorite songs as the final project for the internship.
- Supported event planning and execution for virtual and in-person engagements.
- Participated in research initiatives to align with the employer’s objectives and team goals.
- Maintained accurate records and files related to departmental responsibilities.
- Created engaging content for social media platforms, connecting with target audiences.
Internship Student Creative Industry Academy
Art Street Interactive
Denver
03.2019 - 05.2019
- Developed various artworks and projects to inspire positive change among at-risk children.
- Designed marketing materials, including posters for the company and partners, enhancing outreach efforts.
- Created an educational parade float to promote appreciation for art among children.
- Planned and executed multiple events for youth engagement across nearby communities.
- Conducted research and assisted in special projects to support departmental objectives.
- Collaborated with stakeholders to produce marketing and branding materials, strengthening community ties.
- Produced engaging social media content to connect with target audiences and increase followers.
- Maintained positive relationships with team members while supporting administrative tasks.
Internship Student
Slalom Consulting
Denver
09.2018 - 01.2019
- Conducted staff interviews and participated in career mentoring to enhance team development.
- Collaborated with stakeholders to create impactful marketing materials that aligned with objectives.
- Assisted in research and special projects, driving departmental initiatives forward.
- Maintained accurate departmental records and organized files for efficient access.
- Supported planning and execution of virtual and in-person events to boost engagement.
- Actively engaged in team meetings, documenting discussions and contributing innovative ideas.
- Fostered positive relationships within teams to improve customer service quality.
- Shadowed consultants to acquire knowledge of advanced processes and professional conduct.
Education
Bachelor of Science - Healthcare/Nursing
Arizona College of Nursing
Aurora, CO12-2025
High School Diploma -
Denver North High School
Denver, CO05.2021
Skills
Client & Patient Care
- Client & Patient Safety (First Aid, Infection Control)
- Compassionate Care & Supportive Companionship
- Assessment & Progress Tracking
- Personal care assistance (hygiene, grooming, bathing)
- Behavior Support & Redirection
- Patient & Client Relations
- Clear Verbal & Written Communication
- Relationship Building & Social Awareness
- Complaint Resolution & De-escalation
- Attentive, Patient, and People-Focused Approach
- Team Collaboration & Cooperative Attitude
- Feedback Acceptance & Willingness to Learn
- Accurate Documentation & Record Keeping
- Policies, Procedures & Compliance Awareness
- Detail-Oriented & Observant
- Time Management & Task Prioritization
- Problem Identification & Resolution
- Decision-Making & Critical Thinking
- Resourceful & Adaptable
- Reliable Judgment in Fast-Paced Environments
- Honest, Ethical, and Dependable
- Reliable & Responsible
- Strong Work Ethic & Determination
- Passionate & Motivated Professional
- Safe Lifting & Physical Task Performance
- Cleaning, Sanitizing & General Housekeeping
- Meal Preparation & Basic Household Support
- Basic Graphic Design (Photoshop, Animation)
- Creative Problem-Solving & Visual Communication
Languages
- Bilingual in English & Spanish. Bilingual in Spanish and English.
- English
- Spanish
Languages
English
Full Professional
Spanish
Full Professional
Certification
Registered Nurse (RN) – Colorado State Board, NCLEX Pending
References
References available upon request.
Timeline
Certified Nursing Assistant/Personal Assistant
Dr. Howard A. Israel
04.2024 - 12.2025
Certified Nursing Assistant
The Center at Northridge
03.2023 - 09.2023
Cashier/Dry Cleaner/Labeler
Continental Cleaners
06.2022 - 09.2022
Personal Shopper/Flex Associate
Amazon Fresh
03.2022 - 02.2023
Cashier/Food Service Worker
Bule Bule
08.2021 - 11.2021
Certified Nursing Assistant
Western Hills Health Care Center
01.2021 - 03.2021
Cashier/Front of House Team Member/Produce Associate
Walmart
04.2020 - 07.2021
Internship Student KGNU Community Radio
KGNU Community Radio
06.2019 - 07.2019
Internship Student Creative Industry Academy
Art Street Interactive
03.2019 - 05.2019
Internship Student
Slalom Consulting
09.2018 - 01.2019
Bachelor of Science - Healthcare/Nursing
Arizona College of Nursing
High School Diploma -
Denver North High School