Ilea Miller
Brighton
Summary
Dynamic sales manager with expertise in strategic planning, team development, and customer relationship management. Proven ability to drive sales growth through effective market analysis and tailored solutions. Results-oriented professional with a track record in sales optimization and consultative sales. Skilled in developing strategic sales plans and enhancing team performance, contributing to significant revenue growth and strong client loyalty.
Overview
11
11
years of professional experience
Work History
Sales Manager
Discout Forklift
Denver
09.2022 - 11.2025
- Led sales team in identifying customer needs and tailoring effective solutions.
- Developed strategic sales plans to enhance market presence and engagement.
- Trained new sales staff on product knowledge and advanced selling techniques.
- Coordinated with marketing to create impactful promotional materials and campaigns.
- Analyzed market trends to inform product offerings and pricing strategies.
- Established strong client relationships to ensure satisfaction and loyalty.
- Conducted regular performance reviews to evaluate team effectiveness and development.
- Implemented feedback systems for continuous improvement in sales processes.
Store Manager
Buddy Boy Brands
Denver
08.2017 - 04.2022
- Managed daily store operations, ensuring compliance with company policies and procedures.
- Trained and mentored staff to enhance customer service capabilities and satisfaction.
- Oversaw inventory management, including stock replenishment and physical counts to minimize loss.
- Implemented promotional displays, attracting customer attention and increasing sales revenue.
- Resolved customer complaints, maintaining a positive shopping environment and experience.
- Collaborated with corporate teams on effective marketing strategies and product launches.
- Conducted team meetings to communicate goals, expectations, and performance feedback clearly.
- Created weekly work schedules to ensure adequate staffing within fiscal guidelines.
Assistant Store Manager
Potco
Denver
01.2015 - 08.2017
- Assisted in managing daily store operations and ensuring smooth workflow.
- Coordinated staff schedules to optimize coverage during peak hours.
- Supported inventory management by tracking stock levels and placing orders.
- Implemented visual merchandising strategies to improve product displays.
- Monitored compliance with safety standards and company policies regularly.
- Led team meetings to communicate goals and motivate staff effectively.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Checked monthly sales and performance reports to support operational planning and strategic decision-making.
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
- Maintained accurate records of all transactions, stock levels and employee performance metrics.
- Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
- Coordinated with vendors to secure product availability at competitive prices.
- Developed an effective system for tracking inventory levels, ensuring stock is available when needed.
- Organized weekly meetings with department heads to review progress on key objectives.
- Implemented strategic marketing initiatives to drive revenue growth across multiple channels.
- Created promotional campaigns to increase brand awareness and attract new customers.
- Maintained a safe working environment by enforcing safety regulations.
- Analyzed sales data to identify trends and adjust strategies accordingly.
Education
Front Range Community College
Westminster, Colorado, CO04-2011
Skills
- Sales strategy
- 3 years of B2B sales
- Multiple CRM experience
- Customer relationship management
- Market analysis
- Team leadership
- Performance evaluation
- Inventory management
- Strategic planning
- Data-driven decision making
- Consultative sales
- Key account management
- Pipeline management
- Systems and software expertise
- Market and competitive analysis
- Empowers high-performing sales teams
- Social media savvy
- Vendor relationship management
Timeline
Sales Manager
Discout Forklift
09.2022 - 11.2025
Store Manager
Buddy Boy Brands
08.2017 - 04.2022
Assistant Store Manager
Potco
01.2015 - 08.2017
Front Range Community College