Idaly Munoz
Rifle
Summary
Accomplished Preschool Teacher at The Early Learning Center, adept in classroom management and fostering educational environments. Excelled in staff supervision at City Market, enhancing team productivity and customer satisfaction. Skilled in cash handling and conflict resolution, consistently pursuing professional development to drive success and innovation.
Overview
3
3
years of professional experience
Work History
Preschool Teacher
The Early Learning Center
07.2023 - Current
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child's educational journey.
- Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
- Continuously pursued professional development opportunities such as workshops or conferences to stay current in educational trends.
- Organized extracurricular activities such as clubs or field trips that enriched students' learning experiences outside traditional classroom settings.
- Developed weekly lesson plans and activities to engage children and promote learning.
Front End Supervisor
City Market
12.2021 - 07.2023
- Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
- Managed customer returns and exchanges efficiently, ensuring a smooth process for both customers and employees.
- Monitored cashier performance metrics to identify areas for improvement and implement corrective actions as needed.
- Monitored cash drawers in 5 checkout stations to verify adequate cash supply.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Ensured compliance with company policies and local regulations through regular audits of cash registers, transaction records, and employee behaviors on duty.
- Coached and mentored team members for better performance, leading to higher levels of productivity and job satisfaction.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Customer Service Representative
City Market
11.2021 - 12.2021
- Provided exceptional customer service, resolving inquiries and complaints efficiently.
- Increased member retention through exceptional customer service during stressful situations.
- Supported campus bookstore with inventory management and customer service.
- Provided exceptional customer service, addressing concerns efficiently to maintain satisfaction levels.
- Provided excellent customer service, answering questions and addressing concerns promptly.
- Generated repeat business by delivering exceptional customer service and positive engagement.
Education
Early Childhood Education
Colorado Mountain College
Glenwood Springs, CORifle High School
Rifle, CO05.2021
Skills
- Customer service
- Problem-solving skills
- Cash register operation
- Workflow management
- Staff supervision
- Cash counting
- Cash handling
- Team supervision
- Handling complaints
- Problem-solving
- Classroom management
- Relationship building
- Play-based learning
- Parent-teacher communication
- Maintaining safety
- Conflict resolution
- Safety awareness
- Classroom organization
Languages
Spanish
Native or Bilingual
Timeline
Preschool Teacher
The Early Learning Center
07.2023 - Current
Front End Supervisor
City Market
12.2021 - 07.2023
Customer Service Representative
City Market
11.2021 - 12.2021
Early Childhood Education
Colorado Mountain College
Rifle High School
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