Ian Tapia
Aurora
Summary
Versatile and dynamic professional with a proven track record at Orale Way Mexican Grill (formerly known as Chihuas Mexican Grill), excelling in small business operations and customer engagement. Demonstrated ability to enhance operational efficiency and foster team collaboration. Skilled in menu development and warehouse operations, achieving significant improvements in customer satisfaction and repeat business. Hardworking Picker Packer experienced in warehouse safety and restocking duties. Accurately picks and packages items in preparation for shipment. Punctual, team-oriented employee willing to work overtime.
Overview
2
2
years of professional experience
Work History
Youth Basketball Assistant Coach
Denver Youth Sports
12.2024 - Current
- Promoted good sportsmanship, teamwork, and respect among athletes both on and off the court.
- Facilitated pre-game preparations including warm-ups, stretching routines, reviewing game strategies as well as post-game debriefs analyzing areas of improvement needed.
- Collaborated with other coaching staff members to continually assess team strengths, weaknesses, opportunities for growth, resulting in more focused training sessions.
- Built strong relationships with players, parents, and school staff to foster a supportive athletic community.
Restaurant Owner
Orale Way Mexican Grill
03.2023 - Current
- Supervised daily restaurant operations, ensuring smooth workflow and timely resolution of any issues that arose.
- Maintained positive relationships with local community and government officials.
- Ensured compliance with all health department regulations, maintaining a safe environment for both employees and patrons alike.
- Optimized menu offerings based on customer feedback, leading to better sales performance and high levels of repeat business.
- Oversaw successful marketing campaigns to increase restaurant exposure and awareness.
Fulfillment Team Member
Nordstrom
09.2023 - 05.2024
- Participated in ongoing training and professional development opportunities to stay current on industry trends and best practices for fulfillment operations.
- Collaborated with team members to achieve a high level of accuracy in order fulfillment, minimizing returns due to errors.
- Maintained a safe and clean work environment by adhering to safety procedures and routinely organizing warehouse space.
- Supported quality control efforts by conducting thorough inspections of outgoing shipments, ensuring that all products met established standards before leaving the facility.
- Increased order processing efficiency by streamlining the packing process and implementing organizational systems.
- Prevented shipment damage by carefully selecting appropriate packaging materials based on product size, weight, and fragility requirements.
Warehouse Packer
Amazon
10.2022 - 02.2023
- Inspected products before packaging to avoid shipping defective or damaged goods to customers.
- Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
- Maintained a clean and safe work environment, adhering to established safety protocols and procedures.
- Packed, weighed and shipped items per customer specifications.
- Learned and followed warehouse safety protocols to prevent injuries and accidents.
- Loaded and unloaded trucks with products and packaging materials for delivery to and from facility.
Education
High School Diploma -
Denver Montessori Junior Senior High School
Denver, CO05-2022
Skills
- Menu development
- Business planning
- Small business operations
- Customer engagement
- Online ordering management
- Picking and packing
- Warehouse operations
- Stock replenishment
- Product packaging
- Teamwork
- Material handling
- Basic math
Languages
Spanish
Native or Bilingual
Timeline
Youth Basketball Assistant Coach
Denver Youth Sports
12.2024 - Current
Fulfillment Team Member
Nordstrom
09.2023 - 05.2024
Restaurant Owner
Orale Way Mexican Grill
03.2023 - Current
Warehouse Packer
Amazon
10.2022 - 02.2023
High School Diploma -
Denver Montessori Junior Senior High School
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