Results-driven professional with strong leadership skills in retail operations. Known for exceptional team management and operational efficiency, contributing to successful seasonal merchandising and inventory management initiatives.
Overview
14
14
years of professional experience
Work History
Merchandising Assistant Store Manager
Lowes Home Improvment
Glenwood Springs
07.2019 - Current
Led team of 19 employees to meet operational goals, enhancing team collaboration and performance.
Achieved 98% on leadership effectiveness survey, ranking among highest scores in region. Recognized for exceptional leadership skills as rated by employees.
Planned and executed all seasonal merchandising resets from start to completion within the given deadline.
Oversaw establishment and maintenance of garden center, ensuring plant health and optimal customer engagement during garden season.
Coordinated inventory management and merchandising displays to enhance product visibility and customer appeal.
Assisted in managing daily store operations and staff activities.
Operations Assistant Manager
Lowes Home Improvment
Glenwood Springs
07.2019 - Current
Managed a team of 40 associates
Coordinated inventory management and restocking processes to ensure product availability for customers.
Supported training initiatives for new employees to enhance operational knowledge and efficiency.
Managed scheduling of daily operations to align staffing levels with service demand.
Trained new staff members on company policies related to operations management.
Operations assistant Manager
Home Depot
Denver
06.2012 - 10.2018
Led multiple departments and a team of 30 associates to ensure operational alignment.
Assisted in developing and implementing operational strategies to ensure efficient operations.
Coordinated inventory management and stock replenishment to support daily operations.
Developed customer service policies, procedures and standards for operational teams.
Facilitated customer inquiries and order processing to improve service quality.