Detail-oriented and service-driven professional with a strong foundation in, customer service, and interpersonal communication. With over a decade of experience in client-facing roles and compliance-focused work, I excel in environments that require accuracy, empathy, and clear communication. My background includes roles in insurance sales, customer accounts, and coaching/training, which have given me the ability to assist diverse members of the public with patience and professionalism.
In addition, I am engaged in an apprenticeship with a Denver-based personal mastery and professional development program. This experience involves guiding others through a structured curriculum that develops self-awareness, emotional intelligence, and resilience. Through this work, I have refined my ability to communicate with clarity and compassion, adapt to individual needs, and maintain presence and focus even in high-pressure situations. These skills directly enhance my ability to offer consistent, thoughtful service in roles like the Motor Vehicle Title Clerk position. This along with my role as as coach/trainer at the Boulder Quest Self Defense are part-time roles with discretionary schedules that can be easily adapted around a regular 9-5 role.
I am enthusiastic about contributing to a values-driven team that prioritizes equity, public service, and collaboration. I bring not only technical capability and attention to detail, but a commitment to continuous personal growth that supports excellence in every customer interaction. I have a couple of friends who work for Boulder County/City of Longmont and they have both highly recommended it as a place to work based on the positive culture and other positive qualities. (I have listed them both as references as part of my application.
3rd Degree Black Belt in To-Shin Do