Detail-oriented individual skilled in problem-solving and team collaboration. Experience in coordinating workflows and maintaining strong customer relationships, contributing to improved service delivery and increased sales.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Fenestration
Builders FirstSource
Carbondale
04.2021 - Current
Developed key customer relationships to increase sales.
Assisted customers in selecting appropriate products or services for their needs.
Provided personalized service to build relationships with customers.
Maintained current store, product, and promotional knowledge to drive consistent sales.
Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
Gathered data on competitors' pricing, products, and promotional activities.
Construction Assistant
Shaw Construction LLC
Aspen
07.2019 - 05.2020
Coordinated property maintenance and repair requests efficiently.
Conducted property inspections to maintain quality standards.
Developed and maintained strong working relationships with owners and tenants to minimize hassle for both parties.
Coordinated material deliveries to ensure timely availability on site.
Communicated with subcontractors to facilitate workflow and task completion.
Listened to directions and executed tasks accurately to prepare materials, perform work, and clean up sites at the conclusion of jobs.
Moved supplies and tools to site areas to keep work moving smoothly.
Organized construction equipment and supplies for job sites.
Customer Service Representative
Lowes Home Improvment
Glenwood Springs
08.2018 - 06.2019
Assisted customers with inquiries and provided product information.
Collaborated with team members to improve service delivery and customer satisfaction.
Educated customers on product features, benefits, and usage guidelines.
Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Performed administrative tasks such as filing paperwork, updating databases and generating reports.
Fast Food Crew Member
Jimmy John's
Glenwood Springs
09.2015 - 05.2017
Maintained cleanliness of workstations and dining areas throughout shifts.
Prepared food items quickly and efficiently during peak hours.
Operated cash registers and processed customer transactions accurately.
Assisted in training new crew members on company procedures and safety guidelines.
Followed health regulations to maintain food safety standards consistently.
Education
GED -
Glenwood Spring High School
Glenwood Springs
06-2017
Skills
Sales strategy
Product knowledge
Customer relationship management
Time management
Problem solving
Effective communication
Task prioritization
Written communication
Computer skills
Accomplishments
DECA State Competition - District Awards; 1st, 3rd, 5th
Culinary Arts Business Team - State Finalist
Builders First Source - Overall Sales Growth - 2023
Builders First Source - Overall Sales Growth - 2024