Microsoft office
Hugo Armando Valencia
Business Administration
Bucaramanga,COR
Summary
Dynamic leader with a proven track record, enhancing operational efficiency and customer satisfaction. Expert in farm operations and real estate management, blending analytical skills with strategic planning to drive business growth. Achieved significant improvements in productivity and profitability through innovative team collaboration and effective problem-solving.
Farm Manager skilled at coordinating supplies, personnel and yearly plans to keep farm operations running smoothly and within budgets. Well-versed in ordering feed, fertilizer, seeds and new livestock. Forward-thinking and hardworking with disciplined and tenacious approach.
Skilled agricultural manager with demonstrated operations, team and financial management abilities. Coordinate efficient activities at all levels to support business profits and maintain sustainable operations. Employee-focused and performance-oriented with good training and mentoring abilities.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
8
8
years of professional experience
7
7
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
Agricultural Farm Manager
Edwin
Bucaramanga, SAN
10.2023 - 08.2024
- Led team of 5 skilled and unskilled farm personnel.
- Established strong relationships with suppliers to ensure a consistent supply of necessary materials at competitive prices.
- Completed structural inspections to determine maintenance requirements and organize repairs.
- Maximized operational profits by closely inspecting crops, assessing quality, and identifying problems such as disease or insects.
- Enhanced crop yield by implementing effective irrigation and fertilization techniques.
- Consistently met or exceeded production targets by diligently monitoring progress and implementing corrective actions when necessary.
- Developed advanced understanding of farm operations, purchasing needs, and labor requirements.
- Worked closely with employees to improve practices, techniques and safety choices, optimizing performance, and minimizing waste.
- Kept detailed records on crop production, livestock health, equipment maintenance, financial transactions, and employee performance for data-driven decision making.
- Managed farm staff efficiently, providing training and guidance for optimal performance.
- Increased farm productivity by introducing modern farming practices and equipment upgrades.
- Planned schedule for crop rotation, plantings, and harvest.
- Used recognized breeding practices to stabilize and improve stock.
- Ensured high-quality produce by adhering to strict quality control measures during harvesting and packaging processes.
- Successfully negotiated contracts with buyers to secure favorable terms for the sale of farm products.
- Reduced farm expenses by optimizing resource allocation and streamlining operations.
- Collected and reported on metrics related to stock growth, production actions and environmental assessments to facilitate effective decision making.
- Maintained ranch records and documentation.
- Placed supply orders, restocked supplies and merchandised products for purchase by customers.
- Budgeted equipment purchases and regular repairs.
- Implemented pest control programs to minimize crop damage while adhering to environmental regulations.
Administrative and Commercial Direction
Lunafri Constructtion Inc.
01.2023 - 10.2023
- Streamlined administrative processes by implementing efficient filing and organizational systems.
- Managed complex land acquisition projects, ensuring timely completion within budget constraints.
- Successfully resolved complex disputes involving boundaries, access rights, or other contentious issues through skillful negotiation tactics.
- Assisted project development with site information.
- Maintained detailed records of all land transactions, facilitating accurate reporting and informed decisionmaking.
- Managed transaction processes between site acquisition department and pre-development teams.
- Collaborated with legal teams to draft contractual agreements that protected company interests while maintaining positive relationships with landowners.
- Reduced office expenses by renegotiating vendor contracts and identifying cost-saving opportunities.
- Oversaw lease negotiations for optimal terms, benefiting both the organization and landowners.
- Coordinated cross-departmental efforts, leading to streamlined communication and improved project outcomes.
- Read and extracted key provisions from land agreements and legal documents.
- Facilitated smooth transitions during periods of organizational change or restructuring, ensuring minimal disruption to land management activities and preserving key stakeholder relationships.
- Conducted thorough research on potential acquisitions, minimizing risk of future disputes or conflicts.
- Delivered expert legal and technical writing and editing with emphasis on impact analysis.
- Liaised with government agencies to ensure compliance with regulatory requirements in all transactions.
- Conducted regular audits of departmental operations to identify areas requiring improvement and acted upon findings accordingly.
- Managed a team of dedicated professionals, fostering collaboration and professional development among members.
- Reviewed existing land leases for potential issues or improvements, resulting in increased revenue generation opportunities for both parties involved.
- Monitored industry trends to identify new growth opportunities for the organization''s portfolio.
- Enhanced company reputation with stakeholders by addressing concerns professionally and promptly.
- Worked collaboratively on several projects simultaneously, addressing complex issues and needs of multiple stakeholders.
- Provided expert guidance during property appraisals, contributing to accurate valuations for various purposes such as sales or financing.
- Established strong relationships with key stakeholders through proactive communication and transparency in dealings.
- Developed comprehensive land management plans, adhering to relevant regulations and sustainability practices.
- Championed environmentally responsible development practices within the organization''s land management strategies.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
- Defined clear targets and objectives and communicated to other team members.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Developed detailed plans based on broad guidance and direction.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Launched quality assurance practices for each phase of development
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Managed senior-level personnel working in marketing and sales capacities.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
Territorial Leader of Document Management
Parques Nacionales Naturales De Colombia
Bucaramanga, SAN
02.2022 - 12.2022
- Mentored junior staff members, helping them develop leadership skills and advance their careers within the organization.
- Led cross-functional teams to achieve company-wide goals, fostering a culture of collaboration and innovation.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Overcame challenging deadlines and resource limitations by reallocating personnel and focusing on priority tasks.
- Led team by answering complex customer questions and mentoring personnel one-on-one.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Oversaw day-to-day activities of 30 employees, fostering inspiring atmosphere to optimize employee experiences.
- Assisted with new hire processing and existing training programs.
- Trained employees on document management and assigned duties.
- Increased team productivity by streamlining communication and implementing effective project management strategies.
- Managed budgets and resources, ensuring optimal allocation towards achieving organizational objectives.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Evaluated customer needs and feedback to drive product and service improvements.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Conducted regular reviews of operations and identified areas for improvement.
- Educated staff on organizational mission and goals to help employees achieve success.
- Devised and implemented processes and procedures to streamline operations.
- Created and managed project plans, timelines and budgets.
- Supported creation of detailed, technical financial models to value potential acquisition targets.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Generated reports detailing findings and recommendations.
- Developed effective improvement plans in alignment with goals and specifications.
- Evaluated staff performance and provided coaching to address inefficiencies.
Departmental Leader Document Management
Instituto Colombiano Agropecuario
Bucaramanga, SAN
06.2020 - 12.2021
- Mentored junior staff members, helping them develop leadership skills and advance their careers within the organization.
- Led cross-functional teams to achieve company-wide goals, fostering a culture of collaboration and innovation.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Overcame challenging deadlines and resource limitations by reallocating personnel and focusing on priority tasks.
- Led team by answering complex customer questions and mentoring personnel one-on-one.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Assisted with new hire processing and existing training programs.
- Built high-performing teams by recruiting top talent and providing ongoing support through professional development programs.
- Trained employees on document management and assigned duties.
- Increased team productivity by streamlining communication and implementing effective project management strategies.
- Championed change initiatives, successfully navigating teams through periods of transition while maintaining morale and engagement levels.
- Maintained team flexibility and embraced change to adapt within dynamic markets.
- Managed budgets and resources, ensuring optimal allocation towards achieving organizational objectives.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Evaluated customer needs and feedback to drive product and service improvements.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Conducted regular reviews of operations and identified areas for improvement.
- Educated staff on organizational mission and goals to help employees achieve success.
- Devised and implemented processes and procedures to streamline operations.
- Created and managed project plans, timelines and budgets.
- Supported creation of detailed, technical financial models to value potential acquisition targets.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Maintained database systems to track and analyze operational data.
- Generated reports detailing findings and recommendations.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Developed effective improvement plans in alignment with goals and specifications.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Observed packing operations to verify conformance to specifications.
- Frequently inspected production area to verify proper equipment operation.
Assistant Manager
Terpel
Bucaramanga, SAN
05.2016 - 03.2018
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Generated repeat business through exceptional customer service.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
- Increased sales through effective merchandising strategies and targeted promotions.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Monitored sales trends to adjust pricing strategies for optimal profitability.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Engaged with customers to gather feedback, using insights to improve service and product offerings.
- Led weekly team meetings to discuss goals and review performance, fostering culture of continuous improvement.
- Implemented staff training programs to elevate service standards and knowledge.
- Improved customer satisfaction by resolving complaints and inquiries promptly.
- Conducted performance evaluations, identifying areas for development and rewarding strong performance.
- Optimized scheduling to ensure adequate staffing during peak hours, improving service efficiency.
- Analyzed sales data to identify trends and adjust inventory orders accordingly.
- Improved operational efficiency by adopting new technology for inventory management.
- Developed marketing strategies to attract new customers, increasing foot traffic.
- Coordinated with vendors for timely inventory replenishment, ensuring product availability.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
- Negotiated with suppliers to secure better pricing, reducing operational costs.
- Enhanced team productivity by streamlining operational processes.
- Facilitated team-building activities, enhancing team cohesion and morale.
- Implemented loss prevention strategies, significantly reducing shrinkage.
- Assisted in budget preparation, ensuring alignment with financial goals.
- Conducted performance evaluations and provided constructive feedback to employees.
- Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
- Collaborated with management team to set sales targets and strategies, achieving consistent sales growth.
- Oversaw daily operations to maintain store cleanliness and organization.
- Established team priorities, maintained schedules and monitored performance.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Defined clear targets and objectives and communicated to other team members.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Developed detailed plans based on broad guidance and direction.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Launched quality assurance practices for each phase of development
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Managed senior-level personnel working in marketing and sales capacities.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
Education
Master of Science - Marketing Management
UNISANGIL
San Gil, Colombia 01.2020 - 07.2021
Bachelor of Science - Business Manager
UNISANGIL
San Gil, Colombia 01.2016 - 01.2021
Skills
Farm equipment operation
Performance Management
Farm Operations
Overseeing employees
Land surveying
Legal Documentation
Real Estate Management
Land Use Planning
Seed purchasing
Irrigation system
Animal Record Maintenance
Customer Relations
Supply Ordering
Livestock management
Crop Inspection
Supply Purchasing
Farm Budgeting
Fertilizer Application
Equipment Operation
Documentation skills
Allocating resources
Records Management
Budget Development
Coordinating maintenance
Controlling pests
Inventory Management
Environmental assessment
Title Research
Permitting Process
Property acquisition
Lease administration
Zoning Compliance
Easement Management
Site development
Legal Research
Property valuation
Asset Management
Zoning regulations
Environmental Compliance
Title Examination
Land development
Regulatory reporting
Survey coordination
Teamwork and Collaboration
Computer Skills
Customer Service
Positive Attitude
Time Management
MS Office
Team Leadership
Sales strategy
Multitasking Abilities
Excellent Communication
Decision-Making
Self Motivation
Problem Resolution
Time management abilities
Adaptability and Flexibility
Effective Communication
Team Collaboration
Active Listening
Organizational Skills
Staff Management
Team building
Attention to Detail
Problem-solving aptitude
Customer Relationship Management
Documentation And Reporting
Adaptability
Strategic Planning
Analytical Thinking
Relationship Building
Marketing strategy
Work Planning and Prioritization
Task Delegation
Project Management
Risk Management
Project Planning
Task Prioritization
Professionalism
Business Planning
Managing Operations and Efficiency
Staff Development
Negotiation and Conflict Resolution
Employee Training
Written Communication
Training and Development
Continuous Improvement
Administration and Reporting
Interpersonal Communication
Conflict Resolution
Marketing Management
Business Analysis and Reporting
Business Development
Schedule Management
Financial Management
Process Improvement
Lead Generation
Scheduling and Coordinating
Motivating Teams
Influencing Others
Continuous improvements
Coaching abilities
Quality Assurance Controls
Visionary Thinking
Line Management
Incidents management
Recruitment and hiring
Expense Control
Financial Acumen
Contract oversight
Equipment Troubleshooting
Goal-Oriented
Process Monitoring and Improvement
Complex Problem-Solving
Employee Motivation
Staff Discipline
Processes and procedures
Contract Management
Priority management
Data Analytics
Inventory Oversight
Policy Enforcement
Business Administration
Schedule development
Inventory Control
Department organization
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Supervised team of 30 staff members.
Software
Certification
CM - Certified Manager Certification
Timeline
Agricultural Farm Manager
Edwin
10.2023 - 08.2024
Administrative and Commercial Direction
Lunafri Constructtion Inc.
01.2023 - 10.2023
Territorial Leader of Document Management
Parques Nacionales Naturales De Colombia
02.2022 - 12.2022
Departmental Leader Document Management
Instituto Colombiano Agropecuario
06.2020 - 12.2021
Master of Science - Marketing Management
UNISANGIL
01.2020 - 07.2021
Assistant Manager
Terpel
05.2016 - 03.2018
Bachelor of Science - Business Manager
UNISANGIL
01.2016 - 01.2021
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