Hugo A SANCHEZ JR
Thornton
Summary
Motivated professional with several years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent.
Overview
9
9
years of professional experience
Work History
Assistant Manager/ Team LEAD
Cobble Stone CARWASH
Thornton
01.2021 - Current
- Streamlined store operations to enhance overall efficiency.
- Supervised daily operations of car wash services and staff performance.
- Managed inventory levels and ordered supplies to maintain operational efficiency.
- Hired and onboarded new employees to strengthen team capabilities.
- Established clear team goals to drive performance and accountability.
- Conducted training sessions to elevate staff skills and customer service.
Security GUARD
Securitas Security Services USA
Broomfield
01.2021 - 05.2025
- safeguarding property and people by conducting patrols, monitoring surveillance systems, enforcing regulations, and responding to incidents to prevent criminal activity and maintain safety
- Provided excellent customer service while assisting visitors and staff inquiries.
- Trained new security staff on protocols and emergency response procedures.
Shift lead
Tacobell
Arvada
08.2017 - 01.2021
- Effectively trained new employees, facilitating quick integration into operations.
- Ran shifts smoothly, optimizing staff performance and workflow.
- Resolved customer complaints promptly to improve satisfaction.
- Handled daily deposits on opening shifts, ensuring secure financial practices.
- Supervised team members during busy shifts to ensure efficient service.
- Trained new employees on customer service and food preparation standards.
- Implemented food safety protocols to maintain a clean work environment.
Education
Degree -
The Masters Learning Institute
Austin, TX01-2022
Skills
Team leadership
- Communication effectiveness
- Reliability in service delivery
- Customer care and support
- Collaboration within teams
- Active listening practices
- Time management
- Problem-solving abilities
- Cash handling skills
- Hiring techniques
- Fast food experience
- Line cooking skills
- Upselling strategies
- Training and onboarding
- Inventory management
Languages
English
Professional
Spanish
Professional
Timeline
Assistant Manager/ Team LEAD
Cobble Stone CARWASH
01.2021 - Current
Security GUARD
Securitas Security Services USA
01.2021 - 05.2025
Shift lead
Tacobell
08.2017 - 01.2021
Degree -
The Masters Learning Institute