Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

Hset Naing

Colorado Springs

Summary

Dedicated and experienced customer service professional with 11 years of expertise in the food and beverage industry. Dedicated to delivering exceptional service in fast-paced environments while handling delicate tasks with precision and safety.

Overview

4
4
years of professional experience

Work History

Dasher

DoorDash
Colorado Springs
04.2024 - Current
  • Utilized problem-solving skills to handle difficult customer inquiries or complaints regarding food orders or services.
  • Responded promptly to messages sent through the Dasher app regarding scheduling changes or updates.
  • Managed time efficiently by balancing multiple deliveries simultaneously while meeting deadlines.

Shopper

Instacart
Colorado Springs
04.2024 - Current
  • Operated point-of-sale systems efficiently, including cash registers, scanners.
  • Ensured compliance with safety protocols while handling large volumes of merchandise.
  • Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce, and meat, and delivered groceries on-time to exact location specified.
  • Satisfied customers with quick, accurate service under tight deadlines.

Barbie Reseller

Myself
Colorado Springs
10.2023 - Current
  • Conducted market research on Barbie collectibles, applied dynamic pricing models, and achieved a 50 percent profit margin by sourcing from Facebook Marketplace and reselling on eBay and Mercari
  • Solely managed all sales aspects, from listing optimization and customer interactions to ensure timely shipping, resulting in 100 percent positive feedback on both platforms

Server

Zafferano
Singapore
10.2021 - 12.2021
  • Delivered food orders promptly and courteously.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.

Education

Bachelor of Arts - German Studies & Computer Science

Colorado College
Colorado Springs, CO
05-2024

Skills

  • Customer service
  • Time management
  • Order processing
  • Point-of-sale operation
  • Inventory management
  • Route optimization
  • Market research
  • Problem solving
  • Effective communication
  • Team collaboration
  • Reliability and punctuality
  • Efficient multitasking
  • Excellent time management

Affiliations

  • Stand up comedy, chess

Languages

English
Native/ Bilingual
Chinese (Mandarin)
Professional
German
Professional
Burmese
Native/ Bilingual

Timeline

Dasher

DoorDash
04.2024 - Current

Shopper

Instacart
04.2024 - Current

Barbie Reseller

Myself
10.2023 - Current

Server

Zafferano
10.2021 - 12.2021

Bachelor of Arts - German Studies & Computer Science

Colorado College
Hset Naing