Howard Genthner

As a Sales Associate, I was tasked with working the floor, helping customers find the right items from our inventory, leading them to a satisfactory purchase. It was my duty to efficiently handle customers, and organize our backstock to assist our managers in running a smooth retail environment.

As a Journey Leader, I was tasked with training new hires, leading them through their developmental phase as they learned their stations and responsibilities. As a MOD, I would run my team of Cashiers, Cooks, and Servers to ensure that the restaurant was managed properly, and that our daily routines were completed within a reasonable time frame. During this time, I would actively ensure our food was safe to eat by marking expiration dates, taking temperatures for cooler-kept items, updating the aesthetic of the store to match new releases, and assisting the team with their cleaning tasks. As an Opener or Closer, I would be tasked with essential register duties, including counting, safe-keeping, and marking down information for the next MOD to come in.