Holly Manganoni
Denver
Summary
Proven track record in a fast-paced hospitality environment, excelling in customer service and team collaboration. Developed skills in managing high-volume service, ensuring customer satisfaction, and maintaining a clean and organized workspace.
Overview
4
4
years of professional experience
Work History
Bartender/Wait Staff Member
Haven Holiday Park
07.2024 - 06.2025
- Served high customer volumes during special events, nights, and weekends.
- Trained new bartenders on drink preparation techniques and customer service standards.
- Maintained cleanliness and organization of bar area to ensure efficient service.
- Managed inventory levels, ensuring timely restocking of supplies and minimizing waste.
- Handled cash transactions accurately while maintaining compliance with financial protocols.
English as a Second Language Teacher
Twenix Online
11.2021 - 06.2025
- Gave one-on-one attention to each student while maintaining overall focus.
- Improved instruction methods by using various assessment tools and strategies.
- Assessed student progress through regular evaluations and tailored feedback for individual learning needs.
- Developed customized lesson plans to enhance language acquisition for diverse student backgrounds.
Sales Associate
Larkin's Retail Store
02.2023 - 07.2024
- Assisted customers in product selection and provided exceptional service to enhance shopping experience.
- Processed sales transactions accurately using point-of-sale systems, ensuring efficient checkout procedures.
- Maintained inventory levels by restocking shelves and organizing merchandise for optimal presentation.
- Prepared merchandise for sales floor by pricing or tagging.
Education
Bachelor of Arts - Spanish And Latin American Studies
University of Portsmouth
Portsmouth, UK06-2014
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
Timeline
Bartender/Wait Staff Member
Haven Holiday Park
07.2024 - 06.2025
Sales Associate
Larkin's Retail Store
02.2023 - 07.2024
English as a Second Language Teacher
Twenix Online
11.2021 - 06.2025
Bachelor of Arts - Spanish And Latin American Studies
University of Portsmouth