Holden Walters
Denver
Summary
Dynamic Client Service Manager with a proven track record, adept in programmatic media strategy and data analysis. Expertly managed $10M accounts, delivering actionable insights and resolving challenges proactively. Skilled in SQL and account management, fostering strong client relationships while ensuring campaign success and exceeding KPIs.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Client Service Manager
AI Digital
Denver
10.2024 - Current
- Managing multiple large-scale accounts ($10M yearly budgets) efficiently, ensuring timely deliverables, and clear communication.
- Collaborate with internal teams (Ad Operations, Sales, Planning) to align projects with client expectations.
- Present campaign insights concisely, making data actionable.
- Staying proficient in digital ad platforms (DV360, META, Google Ads), and adapting quickly to new tools and programmatic media trends.
- Identify and resolve campaign challenges proactively.
Account Planner
AI Digital
Denver
02.2024 - 10.2024
- Ensured successful campaign launches for clients across all programmatic tactics, with budgets totaling over $2M.
- Reviewed and analyzed reports, ensuring accurate data.
- Troubleshooted any client issues with active campaigns and efficiently resolving problems to make sure all KPIs were met
Integrated Sales Planner
Audacy Inc.
Mission
04.2022 - 01.2023
- Created digital marketing plans for clients through qualitative and quantitative data analysis involving digital audio, SEM, SEO, OTT, Amazon DSP, social media, and email campaigns
- Planned and pitched strategies to clients across Audacy’s markets in Kansas City, St
- Louis, and Wichita, with annual budgets exceeding $100,000
- Provided pre-sales operational support for account executives, including education on digital marketing products and services
Marketing Strategist
Byers Creative
Tulsa
10.2021 - 04.2022
- Planned strategic marketing campaigns, executed programmatic and social media buys, and managed projects across several accounts to ensure its proper completion
- Served as the primary person of contact for assigned client accounts, coordinating with internal teams as well as outside vendors/contractors
- Proposed client retainer agreements and consistently monitored billable hours
Education
Google Data Analytics Professional Certificate -
09.2023
Bachelor of Science - Business Administration, Marketing
University of Tulsa
Tulsa, OK05.2021
Skills
- SQL
- R
- Tableau
- Data Cleaning
- Account Management
- CRM (Salesforce)
- Zendesk
- Asana
- Programmatic Media Strategy
- DSP
- SEM
- SEO
- Data Analysis
- Ecommerce
- Media Planning
- Media Buying
Certification
Google Data Analytics Professional Certificate, 09/23
Timeline
Client Service Manager
AI Digital
10.2024 - Current
Account Planner
AI Digital
02.2024 - 10.2024
Integrated Sales Planner
Audacy Inc.
04.2022 - 01.2023
Marketing Strategist
Byers Creative
10.2021 - 04.2022
Google Data Analytics Professional Certificate -
Bachelor of Science - Business Administration, Marketing
University of Tulsa
Similar Profiles
Nochum PaltielNochum Paltiel
Data Analyst at AI Digital CommerceData Analyst at AI Digital Commerce
BENETTA PRACKUZHYBENETTA PRACKUZHY
Prompt Response Writer (Remote) - Reviewer at Telus AI Digital SolutionsPrompt Response Writer (Remote) - Reviewer at Telus AI Digital Solutions
Gabriel ScriverGabriel Scriver
Founder at XSResults AI Digital Marketing & Success AgencyFounder at XSResults AI Digital Marketing & Success Agency