Hoa (Jason) Van

• Increased solar installation sales by providing tailored consultations and educating clients on available products.
• Streamlined the consultation process for improved efficiency and customer satisfaction.
• Developed strong relationships with clients, leading to increased referrals and repeat business.
• Collaborated with cross-functional teams to ensure seamless project execution from initial consultation to final installation.

• Helping/building rapport with customers at events in order to set leads.
• Recruiting/training new employees.
• Scheduling shifts.
• Lead team meetings and ongoing training
• Making sure we meet/exceed our monthly numbers.
• Working with team leads to ensure their teams are meeting/exceeding metrics.
• Designed individualized goals tailored to each reps for future improvements.
• Managed department budget to ensure adequate resources for staff development and instructional materials.
• Assisted the Director in developing innovative programs to improve the team'' sales performance and retention rate.

Sales representative

• Conduct in home consultations and helping home owners with their new windows/doors.
• Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
• Help trained new sales rep.

• Mentored new employees
• Customer service
• Analytical problem solver
• Manicure/Pedicures
• Safety Advisor
• Marketing
• Operating and expanding.

• Inputting new customers
• Handling insurance issues
• Customer service
• In charge of inventory.