Hiwat Workie
Aurora
Summary
Dynamic Lead Licensed Esthetician with a proven track record at Serenity Spa, specializing in customized skincare plans and expert skin analysis. Recognized for enhancing client satisfaction and boosting retail sales through effective marketing strategies. A reliable team leader committed to fostering professional growth and maintaining a sterile, welcoming environment.
Offering strong foundation in skincare principles and treatments, eager to learn and grow within esthetics field. Brings practical understanding of skin analysis and treatment techniques. Ready to use and develop skills in skin analysis and treatment within Lead Licensed Esthetician role.
Personable and dedicated professional with keen eye for detail and passion for skincare. Well-versed in skin analysis and treatment procedures, with practical knowledge of performing facials and recommending skincare routines. Committed to delivering exceptional client results and enhancing skincare health.
Overview
2
2
years of professional experience
Work History
Lead Licensed Esthetician
Serenity Spa
02.2023 - Current
- Streamlined appointment scheduling for increased efficiency and client convenience.
- Collaborated with management to develop seasonal promotions that boosted overall business revenue.
- Assisted in inventory management by tracking product usage, placing orders, and maintaining stock levels.
- Stayed current on industry trends by attending relevant seminars, workshops, and trade shows regularly.
- Created customized treatment plans tailored to each client's specific concerns while monitoring progress over time.
- Increased retail sales by utilizing strong product knowledge and effective upselling techniques.
- .Demonstrated expertise in various skincare lines while recommending suitable products based on individual client needs.
- Maintained a clean, safe, and organized treatment room to ensure optimal client experience.
- Ensured compliance with all state licensing requirements as well as salon policies and procedures at all times during operations.
- Conducted thorough skin analyses to determine appropriate treatments and home care regimens for clients.
- Provided specialized services such as chemical peels, microdermabrasion, and dermaplaning for enhanced treatment options.
- Enhanced team performance by conducting regular training sessions on new products and techniques.
- Evaluated treatment effectiveness through follow-up consultations, adjusting plans as necessary to meet client needs.
- Developed a loyal clientele through exceptional customer service and targeted marketing initiatives.
- Mentored junior estheticians, fostering a supportive team environment focused on professional growth.
- Improved client satisfaction by providing customized facial treatments and personalized skincare recommendations.
- Sterilized equipment for patient treatments.
- Welcomed clients arriving for appointments.
- Performed waxing, body wrap application, and gentle exfoliation to improve overall skin condition.
- Educated patients on treatment options.
- Explained benefits of skin care products to clients.
- Cleansed, exfoliated and moisturized customer skin.
- Handled busy schedules and stayed on top of key deadlines.
- Resolved customer complaints and facilitated conflict resolutions.
Lead Medical Esthetician
Vita Wellness
08.2023 - 01.2024
- Enhanced patient satisfaction by providing customized skincare treatments and personalized recommendations.
- Developed customized treatment plans tailored to individual needs, leading to improved skin health outcomes for numerous clients over time.
- Managed inventory levels efficiently, reducing waste while ensuring ample stock availability for necessary treatments.
- Boosted patient retention rates by fostering strong relationships built on trust and communication.
- Reduced the recurrence of skin issues by educating patients on proper skincare routines and product usage.
- Maintained a sterile work environment, adhering to strict sanitation protocols for patient safety.
- Increased clinic revenue through upselling high-quality skincare products and additional services.
- Evaluated patient needs and determined appropriate treatment plans to address their specific concerns.
- Conducted thorough skin analyses using advanced diagnostic equipment, enabling accurate diagnosis and effective treatment strategies.
- Trained junior estheticians in advanced techniques and best practices, elevating the overall quality of service provided at the clinic.
- Fostered friendly, warm, and exceptional customer experience.
- Analyzed skin condition and made appropriate product recommendations.
- Stocked treatment rooms with proper supplies.
- Performed consultations for patients before scheduling treatments.
- Gained knowledge of facial massage techniques and skin care product ingredients.
- Sterilized equipment for patient treatments.
- Welcomed clients arriving for appointments.
- Performed waxing, body wrap application, and gentle exfoliation to improve overall skin condition.
- Cleansed, exfoliated and moisturized customer skin.
- Explained benefits of skin care products to clients.
- Educated patients on treatment options.
Education
Associate of Science - Health And Wellness
Red Rocks Community College
Denver, CO12-2025
No Degree - Beauty
Avalon Cosmetology
Aurora, CO08-2023
Associate of Science - Respiratory Therapost
Pima Medical Institute
Denver, CO08-2022
Skills
- Positive attitude and demeanor
- Customized skincare plans
- Reliability and punctuality
- Detail-oriented mindset
- Team leadership
- Microdermabrasion expertise
- Active listening
- Expert skin analysis
- Appointment scheduling
- Marketing and promotions
- Professional networking
Timeline
Lead Medical Esthetician
Vita Wellness
08.2023 - 01.2024
Lead Licensed Esthetician
Serenity Spa
02.2023 - Current
Associate of Science - Health And Wellness
Red Rocks Community College
No Degree - Beauty
Avalon Cosmetology
Associate of Science - Respiratory Therapost
Pima Medical Institute
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