HIMANI PATEL
Aurora
Summary
Motivated administrative with over 9 years of experience in a fast-paced, team-based environment top professional as well as reconciliation and handling part of HEDIS project, seeking a management/Executive & administration role. Skilled in training staff and establishing rapport with customers/patients & employee. Self-motivated with exceptional communication and computer capabilities. Enthusiastic professional motivated to assist individuals and families with understanding personal responsibilities and rights as hospital patients.
Overview
12
12
years of professional experience
Work History
Patient Advocate
Berkley Home Health Care
Aurora
08.2020 - Current
- Guiding patients through the admissions process by filing paperwork, evaluating patient needs, and scheduling appointments.
- Working on a weekend when needed helps the workflow slow down and the needs of patients to be seen.
- Gathering all the necessary information needed for on-field clinicians prior to seeing patients.
- Advocated for patient rights and needs within healthcare settings.
- Coordinated care plans with multidisciplinary teams for optimal patient support.
- Facilitated communication between patients, families, and healthcare providers.
- Maintained a thorough knowledge of medical treatments and procedures.
Médication Management/réconciliation Coordinator
Advanced Care House calls LHC.
10.2016 - 03.2020
- Maintained all logs for incoming correspondence; and planning, coordinating and maintaining all records of employee and new hires.
- Tracked and implemented daily work and reported to appropriate department manager & ability to handle work smoothly if under lot of pressure.
- Handles scheduling meetings with different companies & made presentations (excellence MS Office).
- Assisted HR to organize meeting, projects to make it more effective.
- Created weekly report excel spreadsheets for department manager and CEO.
- Patient medication adherence.
- Politely answered patients phone calls; help them answer their questions.
- Wrote Infusion orders.
- Handled patients situations answered phone calls throughout the day.
- Guided patients through routes via bus or other medical vehicle to get for medical examination.
- Coordinated travel plans / submitted reports for all expenses and changed used to be made.
- Reviews and kept updated with policies and procedures.
- Made spreadsheet for all collected data and word for all chartings in order to submit.
- Checked medication quality for the following companies:- Well care, united healthcare, & Humana patients.
- Previously worked on HEDIS project.
- Handled patients insurance and spoke with patients regarding insurances (HMO, PPO).
- Guided patient about better benefits with less co-pays.
- Worked with optum Rx, United healthcare, Humana, Well care & found out more benefits in better way for patients.
- Accounts receivable specialist (claim denials, postings).
Pharmacy Assistant
Walgreens Pharmacy
Louisville
05.2014 - 09.2016
- Worked at a high-paced volume of patients.
- Handled and managed medications within the pharmacy.
- Wrote prescriptions from physicians, printed, and refilled medications.
- Compounded medication.
- Managed patients' insurances.
- Managed inventory by organizing and restocking pharmacy shelves regularly.
Education
Medication Management
Saint Louis University
St. Louis, MO05-2017
Skills
- Leadership experience
- Computer proficiency
- Public speaking
- Medical terminology knowledge
- Training, development, aptitude
- Professionalism and a strong work ethic
- Critical thinking and problem-solving
- Teamwork and collaboration
- Clinical documentation
- Medication management
Accomplishments
Dean’s List Recipient
Timeline
Patient Advocate
Berkley Home Health Care
08.2020 - Current
Médication Management/réconciliation Coordinator
Advanced Care House calls LHC.
10.2016 - 03.2020
Pharmacy Assistant
Walgreens Pharmacy
05.2014 - 09.2016
Medication Management
Saint Louis University