Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Hilda C. Garcia

Rocky Ford

Summary

I am interested in obtaining employment that will utilize my strong clerical and administrative skill set, and allow for more growth and career possibilities.

Overview

8
8
years of professional experience

Work History

Bookkeeper and Administrative Assistant

Hillis-Parker and Associates LLC
03.2023 - 05.2023
  • I've been responsible and entrusted with monthly bookkeeping services, such as recording cash basis transactions, receipt management, reconciliation of bank accounts and loan accounts, inputting invoices, and Navajo Nation quarterly tax reporting.
  • I was responsible for data input, social media management, CRM management, client communication, and filing.

Personal Loan Specialist Sr.

OneMain Financial
04.2021 - 04.2023
  • Responsible for lending and servicing businesses at OneMain Financial.
  • Deliver results related to individual and branch sales goals, as well as customer expectations.
  • Develop new relationships, and maintain existing relationships, by working with customers throughout the loan process and loan life cycle.
  • Present financial solutions, based on customer needs, that meet their goals.
  • Present customers with optional insurance products.
  • Educate customers on the terms and conditions of their loan to ensure a clear understanding.
  • Partner with local businesses to seek out and develop new customers.
  • Learn how to utilize credit underwriting techniques and sales tools.
  • Manage the life cycle of the loan, including collections activities, while complying with all laws and regulations.

Sales Associate

TJ Maxx
12.2019 - 03.2021
  • Responsible for working closely with customers to determine their needs, answer any questions about the products in our store, and recommend the right solution.
  • Mastered cashier duties including customer sign-ups for TJ Maxx credit cards.
  • My other duties included the stockroom, fitting room, jewelry associate, and greeting.
  • On delivery days, I was pulled in early to help get merchandise out on the floor in a timely manner.

Team Member

North Serious Texas BBQ
03.2020 - 10.2020
  • Responsible for the complete attention to all facets of the restaurant.
  • Produced timely and correct customer service, including serving food, accepting payment, and prepping and cleaning all areas of the back and front of the house.

Busser

Willows, Sky Ute Casino Resort
12.2016 - 06.2018
  • Responsible for bussing, pre-bussing, and expoing the entire 20-table establishment.
  • I worked as a busser, and at times, a hostess and server, too.
  • I was responsible for table preparations: setting tables with linens, silverware, and other items.
  • Table maintenance: Clearing tables, removing dishes, and replenishing items like water and condiments.
  • Cleaning: Keeping the dining room, floors, and other areas clean.
  • Supporting wait staff: Assisting servers with keeping tables clear, and refilling items.
  • Sanitation: Adhering to sanitation and safety policies.
  • Menu knowledge: Having a working knowledge of the food and beverage menu.
  • Customer service: Communicating with guests, and providing excellent customer service.
  • Closing: Cleaning, sweeping the dining room, and removing trash.

Cashier

Farmers Fresh Market
01.2016 - 10.2016
  • Responsible for scanning, bagging, and loading purchases.
  • Along with managing the daily till, opening, and closing procedures.
  • Help with stocking and merchandising to maximize sales, and provide a pleasant shopping experience.
  • Answered customer questions and provided store information.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

Clerical Assistant Intern

SUCAP
05.2015 - 07.2015
  • Responsible for assisting grant writers with a reunion project.
  • This required me to work independently and carry out the tasks of the project in the community, as needed.

Education

Associates of Arts -

Otero Junior College
La Junta, CO
01.2023

High School Diploma -

Durango High School
Durango, CO
01.2018

Skills

  • Attention to detail
  • Time management
  • Effective communication
  • Teamwork and Collaboration
  • Active listening
  • Customer Service
  • Cash handling and billing procedures

References

References upon request.

Timeline

Bookkeeper and Administrative Assistant

Hillis-Parker and Associates LLC
03.2023 - 05.2023

Personal Loan Specialist Sr.

OneMain Financial
04.2021 - 04.2023

Team Member

North Serious Texas BBQ
03.2020 - 10.2020

Sales Associate

TJ Maxx
12.2019 - 03.2021

Busser

Willows, Sky Ute Casino Resort
12.2016 - 06.2018

Cashier

Farmers Fresh Market
01.2016 - 10.2016

Clerical Assistant Intern

SUCAP
05.2015 - 07.2015

Associates of Arts -

Otero Junior College

High School Diploma -

Durango High School
Hilda C. Garcia