Hilda C. Garcia
Rocky Ford
Summary
I am interested in obtaining employment that will utilize my strong clerical and administrative skill set, and allow for more growth and career possibilities.
Overview
8
8
years of professional experience
Work History
Bookkeeper and Administrative Assistant
Hillis-Parker and Associates LLC
03.2023 - 05.2023
- I've been responsible and entrusted with monthly bookkeeping services, such as recording cash basis transactions, receipt management, reconciliation of bank accounts and loan accounts, inputting invoices, and Navajo Nation quarterly tax reporting.
- I was responsible for data input, social media management, CRM management, client communication, and filing.
Personal Loan Specialist Sr.
OneMain Financial
04.2021 - 04.2023
- Responsible for lending and servicing businesses at OneMain Financial.
- Deliver results related to individual and branch sales goals, as well as customer expectations.
- Develop new relationships, and maintain existing relationships, by working with customers throughout the loan process and loan life cycle.
- Present financial solutions, based on customer needs, that meet their goals.
- Present customers with optional insurance products.
- Educate customers on the terms and conditions of their loan to ensure a clear understanding.
- Partner with local businesses to seek out and develop new customers.
- Learn how to utilize credit underwriting techniques and sales tools.
- Manage the life cycle of the loan, including collections activities, while complying with all laws and regulations.
Sales Associate
TJ Maxx
12.2019 - 03.2021
- Responsible for working closely with customers to determine their needs, answer any questions about the products in our store, and recommend the right solution.
- Mastered cashier duties including customer sign-ups for TJ Maxx credit cards.
- My other duties included the stockroom, fitting room, jewelry associate, and greeting.
- On delivery days, I was pulled in early to help get merchandise out on the floor in a timely manner.
Team Member
North Serious Texas BBQ
03.2020 - 10.2020
- Responsible for the complete attention to all facets of the restaurant.
- Produced timely and correct customer service, including serving food, accepting payment, and prepping and cleaning all areas of the back and front of the house.
Busser
Willows, Sky Ute Casino Resort
12.2016 - 06.2018
- Responsible for bussing, pre-bussing, and expoing the entire 20-table establishment.
- I worked as a busser, and at times, a hostess and server, too.
- I was responsible for table preparations: setting tables with linens, silverware, and other items.
- Table maintenance: Clearing tables, removing dishes, and replenishing items like water and condiments.
- Cleaning: Keeping the dining room, floors, and other areas clean.
- Supporting wait staff: Assisting servers with keeping tables clear, and refilling items.
- Sanitation: Adhering to sanitation and safety policies.
- Menu knowledge: Having a working knowledge of the food and beverage menu.
- Customer service: Communicating with guests, and providing excellent customer service.
- Closing: Cleaning, sweeping the dining room, and removing trash.
Cashier
Farmers Fresh Market
01.2016 - 10.2016
- Responsible for scanning, bagging, and loading purchases.
- Along with managing the daily till, opening, and closing procedures.
- Help with stocking and merchandising to maximize sales, and provide a pleasant shopping experience.
- Answered customer questions and provided store information.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Clerical Assistant Intern
SUCAP
05.2015 - 07.2015
- Responsible for assisting grant writers with a reunion project.
- This required me to work independently and carry out the tasks of the project in the community, as needed.
Education
Associates of Arts -
Otero Junior College
La Junta, CO01.2023
High School Diploma -
Durango High School
Durango, CO01.2018
Skills
- Attention to detail
- Time management
- Effective communication
- Teamwork and Collaboration
- Active listening
- Customer Service
- Cash handling and billing procedures
References
References upon request.
Timeline
Bookkeeper and Administrative Assistant
Hillis-Parker and Associates LLC
03.2023 - 05.2023
Personal Loan Specialist Sr.
OneMain Financial
04.2021 - 04.2023
Team Member
North Serious Texas BBQ
03.2020 - 10.2020
Sales Associate
TJ Maxx
12.2019 - 03.2021
Busser
Willows, Sky Ute Casino Resort
12.2016 - 06.2018
Cashier
Farmers Fresh Market
01.2016 - 10.2016
Clerical Assistant Intern
SUCAP
05.2015 - 07.2015
Associates of Arts -
Otero Junior College
High School Diploma -
Durango High School
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