Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Hielly Cruz

Denver

Summary

Results-driven digital marketing professional with a proven track record in social media strategy, effective communication, and team leadership. Experienced in executing campaigns that enhance brand visibility and engagement.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Server

Federales
Denver
05.2022 - Current
  • Provided excellent customer service in high-volume bar environment.
  • Took and processed customer orders accurately and efficiently.
  • Assisted guests with menu selections and dietary preferences.
  • Trained new servers on restaurant policies and service standards.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.

Digital Marketing Freelancer

Self Employed
Denver
01.2021 - Current
  • Developed and managed digital marketing strategies, increasing clients' online presence and lead generation.
  • Optimized social media accounts, leading to higher engagement and brand recognition.
  • Executed email marketing campaigns to over 10,000 recipients, improving open and conversion rates.
  • Collaborated with influencers and brand partners to expand reach and drive engagement.

Marketing Coordinator

Colorado Youth for a Change
Denver
08.2024 - 02.2025
  • Developed and executed digital marketing campaigns, increasing program engagement and donor outreach.
  • Managed social media content strategy, improving brand visibility and audience interactions.
  • Led email marketing initiatives, optimizing campaign performance through data analytics.
  • Collaborated with internal teams and stakeholders to create cohesive messaging across multiple platforms.

Bilingual Program & Marketing Coordinator

Raices Brewing CO
Denver
01.2021 - 08.2022
  • Organized and promoted community events, increasing brand awareness and cultural engagement.
  • Boosted Instagram following by 20% within four months through targeted content strategies.
  • Designed and executed email marketing campaigns, resulting in higher audience engagement.
  • Established strategic partnerships with organizations to expand marketing reach.

Administrative & Marketing Assistant

Life Out Loud Films
Remote
06.2020 - 12.2020
  • Conducted research and compiled reports to support film production and marketing initiatives.
  • Managed email campaigns and social media postings, enhancing audience engagement.
  • Assisted with digital marketing efforts, including copywriting, scheduling, and content creation.

Education

BBA - Marketing

Colorado Mesa University
Grand Junction, CO
05-2020

Skills

  • Effective communication
  • Digital marketing
  • Social media strategy
  • Staff training
  • Team leadership
  • Problem solving
  • Campaign optimization
  • Business administration
  • Content coordination
  • Campaign development

Certification

  • TIPS Certification
  • Youth Mental Health Certifcation

Languages

Spanish
Native/ Bilingual

Timeline

Marketing Coordinator

Colorado Youth for a Change
08.2024 - 02.2025

Server

Federales
05.2022 - Current

Digital Marketing Freelancer

Self Employed
01.2021 - Current

Bilingual Program & Marketing Coordinator

Raices Brewing CO
01.2021 - 08.2022

Administrative & Marketing Assistant

Life Out Loud Films
06.2020 - 12.2020

BBA - Marketing

Colorado Mesa University

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Hielly Cruz