Helen Salas
Carbondale
Summary
Customer-focused professional with experience providing excellent service in fast-paced environments. Skilled in professional communication, multitasking, and problem-solving, with a friendly and welcoming demeanor. Bilingual, reliable, and well-organized, with a strong commitment to creating positive first impressions and supporting smooth front desk operations.
Overview
5
5
years of professional experience
Work History
Landscaping Manager
E&D Cleaning
Carbondale
06.2021 - Current
- Managed landscaping projects to ensure timely completion and quality standards.
- Supervised team members during daily operations and maintained workflow efficiency.
- Resolved customer inquiries regarding landscaping services in a professional manner.
- Responded promptly to customer inquiries regarding services provided by the company.
Front Desk Receptionist
Timberline Condominiums
Snowmass Village
11.2023 - 04.2024
- Greeted guests warmly and provided information about amenities and services.
- Managed phone calls efficiently, directing inquiries to appropriate departments.
- Assisted guests with check-in and check-out procedures smoothly.
- Handled guest complaints professionally, ensuring satisfaction and comfort.
Education
High School Diploma -
Colorado Mountain College
Glenwood Springs, COSkills
- Excellent customer service and guest relations
- Professional verbal and written communication
- Handling in-person, phone, and email inquiries
- Data entry and accurate record-keeping
- Attention to detail and organization
- Microsoft Office (Word, Outlook, Excel)
- Reliable, punctual, and professional
- Bilingual in Spanish and English
Languages
English
Professional
Spanish
Professional
Timeline
Front Desk Receptionist
Timberline Condominiums
11.2023 - 04.2024
Landscaping Manager
E&D Cleaning
06.2021 - Current
High School Diploma -
Colorado Mountain College