Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
HELEN MARTINEZ

HELEN MARTINEZ

BUCARAMANGA

Summary

Enthusiastic professional with strong communication and problem-solving skills. Experienced in building rapport with customers and understanding their needs. Adept at multitasking and managing time effectively. Driven by commitment to achieving positive outcomes.

Overview

5
5
years of professional experience

Work History

Customer sales representative

24[7].ai
02.2020 - 09.2024
  • Managed sales orders and handled billing inquiries to ensure smooth operations and customer satisfactions.


  • Delivered persuasive sales representations to demonstrate product benefits and secure client commitments.


  • Shared comprehensive brand and product knowledge to maximize sales.


  • Engaged with customers to understand their needs and recommend appropriate products and services


  • Assisted call-in customers with questions and orders.


  • Implemented cross-selling strategies during client interactions leading to increased sales revenue from existing customers.

Education

High School Diploma -

Colegio Aurelio Martinez Mutis
12-2019

Skills

  • Multitasking efficiency
  • Interpersonal communication
  • Active listening
  • Multitasking
  • Problem-solving
  • Time management
  • Goal-oriented mindset
  • Commitment to excellence
  • MS Word, PowerPoint and Excel

Languages

Spanish: Native


English: B2

Timeline

Customer sales representative

24[7].ai
02.2020 - 09.2024

High School Diploma -

Colegio Aurelio Martinez Mutis
HELEN MARTINEZ