Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Heidi Ramirez

Louisville

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

11
11
years of professional experience

Work History

Server

Tequila Y Mezchal LLC
02.2021 - Current


  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.

Restaurant Hostess

Lazy Dog Restaurant & Bar
01.2019 - 01.2021
  • Watched dining area staff to evaluate server loads and calculate accurate wait times.
  • Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.

Hostess

Tequilas Mexican Restaurant
06.2014 - 02.2018
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.

Education

Legacy High School
Broomfield, CO

Associate of Arts - Criminal Justice

Front Range Community College
Westminster, CO
01-2026

Skills

  • Team support
  • Excellent memory
  • Quick learner
  • Multitasking
  • Emotional Intelligence
  • Adaptability
  • Excellent Communicator
  • Analytical thinking
  • Open-minded

Languages

Spanish
Native or Bilingual
English

Timeline

Server

Tequila Y Mezchal LLC
02.2021 - Current

Restaurant Hostess

Lazy Dog Restaurant & Bar
01.2019 - 01.2021

Hostess

Tequilas Mexican Restaurant
06.2014 - 02.2018

Legacy High School

Associate of Arts - Criminal Justice

Front Range Community College

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Heidi Ramirez