HEATHER O'MALLEY
Glenwood Springs
Summary
Dedicated Student Services Professional with 15 years of experience improving academic outcomes for first-generation and underserved students. Proven ability to implement crisis intervention strategies and build partnerships that facilitate access to essential mental health resources and educational opportunities.
Overview
21
21
years of professional experience
Work History
Academic Advisor II
Colorado Mountain College
Glenwood Springs
10.2025 - Current
- Guide students in course selection, degree requirements, and career options to enhance academic decision-making.
- Collaborate with faculty, staff, and administrators to develop resources that addressed students' academic challenges.
- Support at-risk students in creating effective educational plans to promote academic success.
School Counselor
Glenwood Springs High School
Glenwood Springs
08.2023 - 10.2025
- Implemented comprehensive counseling curriculum to support student academic and social-emotional development.
- Delivered crisis intervention and short-term counseling; connected students with community resources for ongoing support.
- Monitored compliance with legal requirements, including 504, RtI, MTSS, and graduation plans, ensuring student needs were met.
- Cultivated rapport with students to identify and address barriers impacting academic and personal success.
TRIO Upward Bound of Eagle and Lake Counties Director
Colorado Mountain College
Edwards & Leadville
01.2016 - 06.2023
- Managed a $312,400 federal grant, serving 63 first-generation, low-income high school students.
- Developed and executed academic year and 6-week residential summer programs to enhance college readiness, financial literacy, and social-emotional skills for first-generation, low-income high school students.
- Advised students and families on college pathways, including dual enrollment, AP courses, and financial aid.
- Advised students and families on college pathways, facilitating access to dual enrollment, AP courses, and financial aid opportunities.
- Cultivated partnerships with Colorado Mountain College, local high schools, and community partners, expanding program reach and resources for participants.
Regional Community Partner
The Colorado Trust
Northwest Colorado
01.2015 - 11.2015
- Engaged diverse stakeholders, including residents, non-profits, and elected officials, to identify health disparities and co-create targeted solutions.
- Managed contracts for facilitators, translation services, and childcare, ensuring effective support for resident-centered meetings.
- Identified and analyzed inequalities affecting various populations affecting racial, ethnic, low-income, and vulnerable populations.
TRIO Student Support Services Coordinator
Colorado Mountain College
Edwards
01.2011 - 01.2015
- Advised, planned, and assisted 80 first-generation, low-income, and differently-abled college students with academic, career, and financial aid needs.
- Maintained comprehensive documentation and evaluations for annual reports to ensure compliance and program effectiveness.
- Supported developmental and tutoring programs through tutor recruitment and training to enhance student learning opportunities.
Global Summit Coordinator (Supporting Immigrant and Refugee Families Initiative)
The Family and Intercultural Resource Center
Summit County
01.2006 - 12.2009
- Coordinated training and education programs for staff, clients, and volunteers to enhance immigrant integration.
- Facilitated community integration plans with groups to identify needs and establish partnerships.
- Collaborated with Global Summit Steering Committee to enhance media representation and strengthen cultural competency and intercultural leadership.
Education
Master of Arts - Intercultural Service, Leadership, and Management
School for International Training
VT08-2008
Bachelor of Arts - Hispanic Studies
Lewis & Clark College
OR05-2002
Skills
- Student advocacy
- Collaboration and teamwork
- Verbal and written communication
- Crisis intervention
- Relationship building
- Adaptability and flexibility
LANGUAGES
Spanish Bilingual ACTFL-rated Superior, Darija (Moroccan Arabic) Conversational
VOLUNTEER EXPERIENCE
- Aspen Choral Society, Board Member, Roaring Fork Valley, CO, 10/25 - Present
- RFSD District Accountability Committee, Committee Member, Glenwood Springs, CO, 10/25 - 06/26
- Mountain Valley Horse Rescue, Volunteer and Board Member, Wolcott, CO, 11/2011 - 04/2022
Timeline
Academic Advisor II
Colorado Mountain College
10.2025 - Current
School Counselor
Glenwood Springs High School
08.2023 - 10.2025
TRIO Upward Bound of Eagle and Lake Counties Director
Colorado Mountain College
01.2016 - 06.2023
Regional Community Partner
The Colorado Trust
01.2015 - 11.2015
TRIO Student Support Services Coordinator
Colorado Mountain College
01.2011 - 01.2015
Global Summit Coordinator (Supporting Immigrant and Refugee Families Initiative)
The Family and Intercultural Resource Center
01.2006 - 12.2009
Master of Arts - Intercultural Service, Leadership, and Management
School for International Training
Bachelor of Arts - Hispanic Studies
Lewis & Clark College