Heather MacQuarrie
Colorado Springs
Summary
Dedicated and highly skilled Registered Medical Assistant seeking to transition into Medical Assistant III Knowledgeable administrative services, professional with natural leadership talent and progressive healthcare career. Proven track record of optimizing daily clinical workflows, ensuring rigorous compliance with patient safety protocols, and managing inventory.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Medical Assistant
CommonSpirit
Monument, CO
04.2023 - Current
- Assisted in patient intake processes, ensuring accurate data entry and efficient workflow management.
- Coordinated appointment scheduling, optimizing provider availability and minimizing patient wait times.
- Conducted routine patient assessments, documenting vital signs and health history for physician review.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
Medical Assistaant Supervisor
Peak Vista Community Health Centers
Colorado Springs, CO
07.2022 - 04.2023
- Supervised daily operations of medical assistants, ensuring high-quality patient care and efficient workflow.
- Coordinated training programs for new staff, enhancing team performance and service delivery standards.
- Implemented process improvements that streamlined patient intake procedures, reducing wait times effectively.
- Monitored compliance with health regulations, ensuring adherence to organizational policies and VFC protocals
Lead Medical Assistant
Optum
Colorado Springs, CO
07.2017 - 07.2022
- Supervised daily operations of medical assistance team, ensuring efficient patient care delivery.
- Mentored junior staff on best practices in patient intake and clinical procedures.
- Implemented process improvements that enhanced workflow efficiency within the clinic setting.
- Coordinated scheduling for patient appointments, optimizing resource allocation and patient flow.
- Managed inventory and ordering of supplies in clinic, to ensure consistent availability of essential medical supplies of daily clinic operations.
Education
Bachelor of Science - Health Sciences
Independence University
Salt Lake City, UT06-2019
Associate of Arts - Registered Medical Assistant
Intellitec Medical Institute
CO09-2016
Skills
- Insurance Authorizations
- Scheduling
- Phlebotomy
- Procedure assistance
- Sterilization techniques
- Adaptable
- Inventory and supply management
Certification
BLS
Timeline
Medical Assistant
CommonSpirit
04.2023 - Current
Medical Assistaant Supervisor
Peak Vista Community Health Centers
07.2022 - 04.2023
Lead Medical Assistant
Optum
07.2017 - 07.2022
Bachelor of Science - Health Sciences
Independence University
Associate of Arts - Registered Medical Assistant
Intellitec Medical Institute