HEATHER HARTER
Denver
Summary
Organized and dependable individual, successful with managing multiple priorities with high output. Willingness to learn new tasks with an open and creative mindset
Overview
8
8
years of professional experience
Work History
Host/Expo
Bubba Gump Shrimp
Denver
04.2024 - Current
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Escorted guests to seating area, furnished menus and highlighted daily specials.
- Greeted incoming guests to escort to assigned dining area and present menus.
- Collected reservation information and communicated updates to guests via mobile device or in-person.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
Handbag Specialist
Dillards Department Store
Aurora
10.2021 - 01.2022
- Worked flexible hours; night, weekend, and holiday shifts
- Merchandising for handbag department
- Personal sales of 165,000 in the last four months
- Building of clientele
ASM
Helzberg Diamonds
Littleton
10.2020 - 10.2021
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities
- Coached sales associates in product specifications, sales incentives and selling techniques
- Ultimately resulting in increased customer satisfaction and higher sales rates
- Trained staff associate, to ensure they were equipped with the tools necessary to comply with company policies and procedures
- Met or surpassed business targets regularly through employee engagement and forward-thinking planning
ASM/Acting Store Manager
Torrid Clothing Store
Westminster
07.2020 - 10.2020
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs
- Devised processes to boost long-term business success and increase profit levels
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback
Cosmetics - Lingerie
Dillards Department Store
Park Meadows
08.2017 - 02.2020
Education
Licensed Esthetician -
Marinello School of Beauty
Santa Clara11.2015
Timeline
Host/Expo
Bubba Gump Shrimp
04.2024 - Current
Handbag Specialist
Dillards Department Store
10.2021 - 01.2022
ASM
Helzberg Diamonds
10.2020 - 10.2021
ASM/Acting Store Manager
Torrid Clothing Store
07.2020 - 10.2020
Cosmetics - Lingerie
Dillards Department Store
08.2017 - 02.2020
Licensed Esthetician -
Marinello School of Beauty