Heather Brasuell
Denver
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
7
7
years of professional experience
Work History
Sales and Buyer
Poncha Lumber
Poncha Springs
09.2019 - 12.2024
- Managed vendor relationships to ensure timely product availability.
- Negotiated pricing and terms with suppliers for optimal procurement.
- Reviewed purchase orders for accuracy and compliance with company policies.
- Coordinated logistics for the efficient delivery of materials to the warehouse.
- Trained junior buyers on procurement processes and best practices.
- Resolved any discrepancies between purchase orders and actual receipts of goods or services.
- Worked with suppliers to expedite open purchase orders and shipments in-transit.
- Participated in negotiations with vendors concerning prices, delivery schedules, warranties and other contractual issues.
- Requested pricing quotes from suppliers to determine best source of supply.
- Maintained records of all purchases including item descriptions, costs, quantities received.
- Researched competitors and sourced new vendors.
- Prepared bid documents for tender process management according to company's policies and procedures.
- Utilized ERP systems for purchase order processing, tracking, and inventory management.
Bartender, Server, Cook
Lariat
Buena Vista
10.2019 - 07.2023
- Maintained cleanliness and organization of the bar area during service hours.
- Trained new bartenders on drink recipes and customer service standards.
- Managed inventory by tracking supplies and placing orders as needed.
- Resolved customer complaints promptly to maintain a positive dining experience.
- Performed opening and closing duties including restocking supplies.
- Greeted customers and provided excellent customer service.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Processed payments accurately and efficiently with POS system.
- Resolved customer complaints in a professional manner.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Recommended food and drinks to patrons based on preference, pairings, and special promotions.
Bartender and Manager
Wallbangers
Salida
08.2017 - 12.2019
- Managed inventory and restocked supplies as needed.
- Engaged with customers to create a welcoming atmosphere.
- Processed payments and handled cash transactions efficiently.
- Collaborated with kitchen staff to ensure timely service delivery.
- Trained new bartenders on menu items and service standards.
- Monitored customer behavior to ensure compliance with local laws.
- Performed opening and closing duties including restocking supplies.
- Developed good working relationships with fellow employees through effective communication.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Resolved customer complaints in a professional manner.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Provided drink suggestions to customers based on their preferences.
Education
Some College (No Degree) - Marketing Management
Carl Albert
Poteau, OKSkills
- Vendor management
- Negotiation strategies
- Supplier relationship management
- Customer service excellence
- Attention to detail
- Negotiation
- Multi-tasking strength
- Sales experience
- Inventory monitoring
- Relationship building
- Customer service
- Cost controls
Timeline
Bartender, Server, Cook
Lariat
10.2019 - 07.2023
Sales and Buyer
Poncha Lumber
09.2019 - 12.2024
Bartender and Manager
Wallbangers
08.2017 - 12.2019
Some College (No Degree) - Marketing Management
Carl Albert