Haylee Olson
Colorado Springs
Summary
Developed strong interpersonal and organizational skills in fast-paced retail environment. Demonstrated ability to manage multiple tasks and provide high-quality customer service. Seeking to transition into new field, applying these transferrable skills to contribute to dynamic team.
Overview
2
2
years of professional experience
Work History
Store Associate
7-eleven
07.2025 - 09.2025
- Assisted customers with product inquiries and selections, enhancing overall shopping experience.
- Maintained cleanliness and organization of sales floor, ensuring appealing merchandise displays.
- Operated cash register accurately, processing transactions efficiently and handling customer payments.
- Collaborated with team members to restock shelves promptly, supporting inventory management efforts.
- Learned store policies and procedures, adapting quickly to operational requirements and safety protocols.
- Engaged with customers to promote loyalty programs, driving repeat business and satisfaction levels.
Front End Team Lead
Walmart
06.2024 - 07.2025
- Assisted customers with product inquiries and recommendations to enhance shopping experience.
- Maintained organized merchandise displays to attract customer attention and drive sales.
- Operated point-of-sale systems accurately to process transactions efficiently.
- Collaborated with team members to ensure timely restocking of inventory on sales floor
- lead team meetings on associate moral, with team building input.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Monitored cash drawers in up to 16 checkout stations to verify adequate cash supply.
Cold Line Associate
Freddy's Frozen Custard & Steakburgers
01.2024 - 06.2024
- Operated cooking equipment to prepare high-quality food products efficiently.
- Maintained cleanliness and organization in work area to ensure compliance with health standards.
- Assisted with customer service by taking orders and addressing inquiries promptly.
- Collaborated with team members to streamline food preparation processes and enhance productivity.
- Adapted quickly to changing demands during peak hours, ensuring smooth operations throughout shifts.
Education
High School Diploma -
Weld Central High School
Keenesburg, CO05-2024
Skills
- Customer service
- Customer assistance
- Cash handling accuracy
- Attention to detail focus
- Team collaboration
- Cash register operation
- Flexible schedule adaptability
- Store cleanliness maintenance
- Returns and exchanges handling
- POS systems
Timeline
Store Associate
7-eleven
07.2025 - 09.2025
Front End Team Lead
Walmart
06.2024 - 07.2025
Cold Line Associate
Freddy's Frozen Custard & Steakburgers
01.2024 - 06.2024
High School Diploma -
Weld Central High School
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