Adaptable team player with a versatile background in hospitality and technical fields. Known for strong customer engagement and attention to detail, ready to leverage expertise to enhance operational efficiency and ensure safety compliance.
Overview
2
2
years of professional experience
Work History
Crew Member
Dunkin' Donuts
Clermont
11.2024 - 02.2025
Prepared and served a variety of coffee and food items to customers.
Engaged with customers to provide excellent service and address inquiries.
Maintained cleanliness and organization of the dining area and kitchen.
Assisted in inventory management and restocked supplies as needed.
Collaborated with team members to ensure smooth restaurant operations.
Followed health and safety guidelines while handling food products.
Served food quickly for positive guest experiences.
Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
Packaged menu items into bags or trays and placed drink orders into carriers.
Maintained organized storage areas for food products, beverages and restaurant supplies.
Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
Field Service Technician
Vivint
Shreveport
05.2024 - 08.2024
Created a pleasant experience for the customer by understanding their security needs and preferences.
Installed security systems at residential and commercial properties.
Trained customers on system operation and troubleshooting techniques.
Diagnosed technical issues with security devices and provided solutions.
Ensured compliance with safety standards during installation processes.
Performed on-site installation, routine maintenance and minor repairs to systems.
Disassembled defective machines for repair or replacement of parts.
Trained customers on equipment after installation.
Conducted regular inspections of work sites for hazardous conditions or potential safety risks.
Calibrated instruments, controls and equipment to test function and evaluate performance.
Cart Attendant
BJ's Wholesale
Clermont
07.2023 - 11.2023
Collected and organized shopping carts from parking lot and store entrance.
Maintained cleanliness of cart area, ensuring a safe environment.
Inspected carts for damage and reported any issues to management.
Followed safety protocols while handling carts in high-traffic areas.
Provided excellent customer service while helping unload cart items into vehicles.
Safely operated cart retrieval equipment in parking lots and course paths.