Hayden Hensley
Montrose
Summary
Driven and collaborative professional with a strong background in tire maintenance and customer service, honed at Discount Tire. Excelled in tire installation and problem-solving, significantly enhancing safety standards and customer satisfaction. Skilled in machinery operation and teamwork, adept at boosting productivity and efficiency in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Tire Technician
Discount Tire
08.2023 - Current
- Rotated, mounted and balanced tires on cars, trucks, and vans.
- Replaced and repaired tires using best practices for safe vehicle maintenance.
- Dismounted, mounted, and repaired tires according to manufacturer specifications.
- Improved customer satisfaction by providing timely and accurate tire services.
- Operated machines safely and correctly, including tire changers and wheel balancers.
- Enhanced safety standards by conducting thorough inspections of tires and related components.
- Serviced customer vehicles quickly and accurately to meet daily appointment schedules.
- Inflated tires to prescribed PSI per load requirements to optimize tire safety.
- Repaired tires to avoid costly replacements by patching, plugging and replacing valves.
- Disposed of old tires correctly, meeting safety and environmental requirements.
- Collaborated with team members to complete complex repair jobs effectively and efficiently.
- Boosted productivity, performing tire repairs and replacements in a fast-paced environment.
Food Service
Culver’s
05.2022 - 08.2023
- Improved lunchtime efficiency by streamlining food service processes and procedures.
- Expedited mealtime preparations with attention to dietary restrictions by collaborating efficiently with food service staff members.
- Resolved customer satisfaction issues with food service to maintain establishment loyalty.
- Supported school events such as parent-teacher conferences or open houses by assisting with food service and presenting a welcoming presence.
- Expedited food service by efficiently assembling dishes according to presentation standards, enhancing overall dining experience.
- Answered guest questions about event plans and food service choices.
- Assisted in arrangement of dining area and food service equipment to increase workflow efficiency.
- Prepped food for daily food service.
- Ensured compliance with all applicable local, state, and federal regulations governing food service establishments within the facility's jurisdiction.
- Increased customer satisfaction by providing exceptional food service sales support and timely order processing.
- Assisted in meeting health code standards by diligently cleaning food service areas and break rooms, ensuring a hygienic environment for employees.
Education
High School Diploma -
Montrose High School
Montrose, CO05.2025
Skills
- Tire Installation
- Tire mounting
- Tire balancing
- Wheel Balancing
- Facility Cleaning
- Safety Procedures
- Technical knowledge
- Hydraulic Jack Usage
- Machinery Operation
- Mounting expertise
- Rotation and balancing
- Hand tools proficiency
- Leak repair
- New tire installation
- Multitasking
- Customer Service
- Decision-Making
- Excellent Communication
- Active Listening
- Wheel Removal
- Hand and Power Tool Operation
- Heavy Lifting
- Tire Rotations
- Multitasking Abilities
- Basic Machine Operation
- Tire Rotation
- Safe Vehicle Lifting
- Valve Stem Replacement
- Tire Sensor Resets
- Preventive Maintenance
- Inventory Maintenance
- Issue Resolution
- Tire Damage Assessment
- Time Management
- Tire Reassembly
- Teamwork and Collaboration
- Vehicle Wheel Mounting
- Staff Training
- Power Tool Operation
- Proper Tire Inflation
- Relationship Building
- Safety Protocols
- Equipment Setup
- Puncture Sealing
- Wheel Counterweight Determination
- Quality Assurance
- Written Communication
- Hydraulic Jacks
- Problem-Solving
- Punctuality
Timeline
Tire Technician
Discount Tire
08.2023 - Current
Food Service
Culver’s
05.2022 - 08.2023
High School Diploma -
Montrose High School
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