Summary
Overview
Work History
Education
Skills
Timeline
Generic

HAVAH LABERGE

Denver

Summary

Sales Representative with two years of experience in driving revenue growth and enhancing customer engagement. Skilled in mastering product knowledge and adapting to market changes while delivering exceptional customer service. Proven track record in building client relationships and resolving issues efficiently, resulting in high client satisfaction.

Developed communication and organizational skills in fast-paced, customer-focused environment. Skilled in managing schedules, handling inquiries, and providing top-notch service. Looking to transition into new field where these transferable skills can contribute to company success and overall efficiency.

Overview

3
3
years of professional experience

Work History

Sales Lead/ Key Holder

Na Hoku
11.2024 - 06.2025
  • Led sales initiatives to drive revenue growth and enhance customer engagement.
  • Served as the main point of contact through phone and email correspondence, providing timely responses and accurate information to clients.
  • Trained and mentored new sales associates on product knowledge and sales strategies.
  • Managed inventory and ensured product displays met company standards.
  • Maintained customer relationships
  • Coordinated schedules and front-end promotions, demonstrating organizational efficiency.

Key Holder

Wonderland Toys
05.2024 - 11.2024
  • Supervise daily store operations, ensuring efficient workflow and excellent customer service.
  • Manage cash transactions and financial reporting with accuracy.
  • Address customer issues promptly, enhancing satisfaction and loyalty.
  • Implement efficient processes, improving overall store performance.
  • Conduct regular audits of store operations to identify and rectify inefficiencies.

Sales Representative

Highline Management
01.2024 - 05.2024
  • Capable of learning product knowledge very quickly, and adapting fast to changes in market or campaigns.
  • Able to identify what the client needs by listening and matching their requirements with the available services we offer.
  • Learned accountability by setting high personal standards and accepting full responsibility of shortcomings.
  • Established personal connections with customers, exceeding customer service expectations.
  • Accurately tracked customer orders, identified, and resolved any issues during order fulfillment.
  • Built rapport with clients by providing quality customer service and problem solving.

Brand Ambassador

Smartwater / JBC
03.2023 - 02.2024
  • Drove team meetings, to help gain an inside perspective of company culture and client needs.
  • Identified and collaborated with local influencers to promote and endorse Smartwater products on all platforms.
  • Coordinated and executed product sampling events at high-traffic locations to create brand awareness and increase product trial.
  • Assisted in the development and implementation of a comprehensive brand ambassador training program to ensure consistent and effective communication of brand's message and values.
  • Developed and maintained relationships with local businesses and organizations to secure sponsorship opportunities for Smartwater events and initiatives.

Patient Care Technician

Fresenius Kidney Care
06.2022 - 01.2024
  • Accustomed to full-day shifts, high pressure environments, strict schedules and standards of personal accountability.
  • Performed variety of delegated patient care services to support nursing functions and activities of daily living.
  • Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
  • Kept the work environment and equipment clean and sterilized.
  • Assisted with the maintenance of medical supplies to ensure equipment was functioning properly, and supplies were well-stocked for patient use.
  • Maintained inventory levels of stock items and supplies to foster smooth and cost-effective unit operations.
  • Performed dialysis procedure efficiently, by managing time responsibly.

Education

Highschool - English Literature

George Washington
Denver
06.2022

Skills

  • Customer service Expert
  • Communication skills Expert
  • Time management Expert
  • Marketing Expert
  • Documentation review Expert
  • Property management Expert
  • Salesforce Expert
  • Store operations

Timeline

Sales Lead/ Key Holder

Na Hoku
11.2024 - 06.2025

Key Holder

Wonderland Toys
05.2024 - 11.2024

Sales Representative

Highline Management
01.2024 - 05.2024

Brand Ambassador

Smartwater / JBC
03.2023 - 02.2024

Patient Care Technician

Fresenius Kidney Care
06.2022 - 01.2024

Highschool - English Literature

George Washington

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