Harrison Webb
Longmont
Summary
Hard working Team member dedicated to creating a safe, fun, and productive space wherever they go. Treats everyone equally and is always willing to help out those in need. Highly adaptable to most situations
Overview
11
11
years of professional experience
Work History
General Manager
Illegal Pete's
09.2023 - Current
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Interacted well with customers to build connections and nurture relationships.
- Developed and implemented strategies to increase sales and profitability.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
AGM
Big Red F Restaurant Group
08.2021 - 08.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Promoted quickly to salaried management within 3 months
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
Crew Member
Trader Joes Inc
04.2014 - 08.2021
- Heavy focus on Customer Experience while maintaining the product levels throughout the store
- Never received a negative review throughout entire career
- Always received a raise during biannual review periods
- Worked in almost every section of the store and constantly grew product knowledge
- Organized and maintained the Dry Produce Section
Education
Bachelor of Arts - Biology
Brandeis University
Waltham, MA05.2012
Skills
- Exceptional Customer Service
- Team Player
- Strong Work Ethic
- Positive Uplifting Energy
- Strong leadership skills through work ethic and accountability
Timeline
General Manager
Illegal Pete's
09.2023 - Current
AGM
Big Red F Restaurant Group
08.2021 - 08.2023
Crew Member
Trader Joes Inc
04.2014 - 08.2021
Bachelor of Arts - Biology
Brandeis University
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