Harrison Rowinski
Louisville,CO
Summary
Enthusiastic restaurant server and bartender with 8+ years of experience working in busy eating establishments. Friendly and upbeat with strong organization, teamwork and interpersonal skills. Reliable, punctual and flexible professional with multitasking and planning abilities. Promotes customer comfort and enhanced experiences by answering questions and responding to concerns.
Successful 2+ years experience in merchant account sales. High level communication skills and ability to work with a wide variety of personalities.
Overview
8
8
years of professional experience
Work History
Restaurant Server/Lead Bartender
The Waterloo Ice House
03.2023 - 09.2023
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Increased sales significantly by upselling higher-end products to customers.
- Greeted new customers, discussed specials, and took drink orders.
- Bussed and reset tables to keep dining room and work areas clean.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Served food and beverages promptly with focused attention to customer needs.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
Server/Bartender
Verde
04.2022 - 03.2023
- Cultivated warm relationships with regular customers.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- "Swiss Army Knife" employee covering a multitude of responsibilities when needed.
- Head bar lead.
Sales Representative
Compliant Processing
12.2019 - 07.2021
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Server
BAO
08.2015 - 03.2020
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- High level multitasking skills.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Used extensive knowledge of wine and spirits.
- Cultivated warm relationships with patrons and co-worker with a wide variety of cultural backgrounds and personalities.
Education
High School Diploma -
Monarch High School
Louisville, CO05.2013
Skills
- Food and beverage pairings
- Strong communication skills
- Customer service expertise
- Problem-solving skills
- Organization
- Ability to lift heavy trays
- Daily specials memorization
- Dining area cleanliness
Timeline
Restaurant Server/Lead Bartender
The Waterloo Ice House
03.2023 - 09.2023
Server/Bartender
Verde
04.2022 - 03.2023
Sales Representative
Compliant Processing
12.2019 - 07.2021
Server
BAO
08.2015 - 03.2020
High School Diploma -
Monarch High School
Similar Profiles
Rianne BernhardRianne Bernhard
Host at Waterloo Ice House RestaurantHost at Waterloo Ice House Restaurant
Tristan FarmerTristan Farmer
Assistant General Manager at Waterloo Ice HouseAssistant General Manager at Waterloo Ice House
Hisham AlshomariHisham Alshomari
Support Worker at Waterloo Region Reception HouseSupport Worker at Waterloo Region Reception House