Harold Wiseman III
Timnath
Summary
Transparent communicator prioritizing open dialogue. Demonstrated exceptional punctuality, ensuring timely delivery of commitments and fostering trust within teams.
Overview
30
30
years of professional experience
Work History
Maintenance Supervisor/Hotel Front Desk Clerk
My Place Hotels
Loveland
04.2020 - Current
- Supervised daily maintenance operations to ensure hotel facilities remained in excellent condition.
- Coordinated repair schedules for HVAC, plumbing, and electrical systems, ensuring timely resolution across multiple locations.
- Trained and mentored maintenance staff on safety procedures and best practices.
- Inspected hotel property to identify maintenance needs and prioritize repairs effectively.
- Managed inventory of maintenance supplies and ordered materials for projects.
- Collaborated with hotel management to develop maintenance budgets and resource allocation plans.
- Implemented preventative maintenance programs, minimizing equipment downtime and enhancing operational efficiency.
- Responded promptly to guest requests regarding maintenance issues to enhance satisfaction levels.
- Reviewed work orders, allocated resources, assigned tasks, and established priorities for completion of jobs.
- Scheduled repair and maintenance of machines, tools, and equipment to maintain production continuity.
- Inspected facilities to determine problems and schedule necessary maintenance.
- Greeted guests warmly upon arrival and checked them into the system.
- Managed phone inquiries and directed calls to appropriate departments.
- Handled guest requests and resolved issues promptly and efficiently.
- Processed payments accurately using hotel management software and systems.
- Coordinated with housekeeping to ensure room readiness for incoming guests.
- Assisted in managing reservations and updating guest information in the database.
- Provided local information and recommendations to enhance guest experiences.
- Answered phones, responded to inquiries, and took messages.
Floor Supervisor
J.W. Logistics LLC
Aurora
01.2017 - 01.2019
- Supervised daily operations, optimizing warehouse workflow.
- Monitored employee performance, delivering constructive feedback to foster development.
- Assisted in resolving customer inquiries and shipment issues.
- Enforced compliance with safety regulations and company policies.
- Monitored safety practices to uphold regulations and policies.
- Performed daily opening and closing procedures according to established guidelines.
- Delegated tasks to employees, promoting skill enhancement and accountability.
Auditor
R.G.I.S
Aurora
03.2016 - 03.2017
- Conducted detailed inventory audits to ensure accuracy and compliance.
- Collaborated with team members to streamline audit processes for improved accuracy.
- Prepared comprehensive audit reports for management review.
- Utilized auditing software to track inventory data effectively and support audit integrity.
- Communicated findings clearly to team leaders and stakeholders.
- Completed assigned tasks on time, contributing to overall project timelines and efficiency.
Auditor
R.G.I.S.
Aurora
06.2008 - 07.2010
- Conducted detailed audits of inventory for accuracy and compliance.
- Collaborated with team members to enhance audit process effectiveness.
- Assisted in preparing audit reports for management review.
- Used auditing software to streamline inventory data tracking.
- Communicated findings to team leaders and stakeholders for informed decision-making.
- Monitored adherence to company policies during audits and assessments.
- Ensured timely completion of all assigned tasks within set deadlines.
Manager in Charge
Blockbuster Video
Denver
01.1996 - 02.1997
- Managed daily operations and staff schedules in a high-traffic video rental store.
- Trained and supervised team members, improving customer service skills and enhancing overall customer satisfaction.
- Implemented promotional strategies that boosted customer engagement and increased sales revenue.
- Oversaw inventory management, ensuring accurate stock levels and product availability.
- Monitored sales performance and adjusted strategies to meet consumer trends.
- Resolved customer complaints promptly to maintain satisfaction and loyalty.
- Coordinated movie releases and events to attract foot traffic to the store.
- Developed staff training programs focused on product knowledge and sales techniques.
- Analyzed customer feedback data to pinpoint specific areas for improvement, enhancing product offerings and service quality.
- Identified opportunities for process improvements within the organization.
- Conducted performance reviews with direct reports; provided constructive feedback for professional development.
- Conducted recruitment processes to identify and hire qualified personnel.
Education
Some College (No Degree) - Sociology/Math
Aims Community College
Greeley, COSkills
- HVAC troubleshooting
- Problem solving
- Preventive maintenance
- Electrical systems
- Facility management
- Safety compliance
- Operational audits
- Performance metrics
- Inventory management
- Problem solving
- Staff training
- Team leadership
- Effective communication
- Customer service
- Reliable and punctual
- Reliable and punctual
Timeline
Maintenance Supervisor/Hotel Front Desk Clerk
My Place Hotels
04.2020 - Current
Floor Supervisor
J.W. Logistics LLC
01.2017 - 01.2019
Auditor
R.G.I.S
03.2016 - 03.2017
Auditor
R.G.I.S.
06.2008 - 07.2010
Manager in Charge
Blockbuster Video
01.1996 - 02.1997
Some College (No Degree) - Sociology/Math
Aims Community College