Hannah Sharpton

As a bartender, I provided a safe, welcoming, and inclusive environment for a diverse clientele, ensuring that all individuals felt respected, valued, and heard regardless of their background. I prioritized equity and inclusivity, offering a non-judgmental space for individuals from various socioeconomic, cultural, and identity groups to connect and enjoy their time.

In my role as a bartender and a manage, I provided exceptional customer service in a high-pressure, fast-paced environment, using active listening and conflict resolution skills to de-escalate challenging situations and ensure a positive experience for all customers. I built strong rapport with a diverse clientele, fostering a sense of community and inclusivity in an environment where people from varied socioeconomic and cultural backgrounds could feel valued. This experience helped me develop cultural humility and a deep empathy for marginalized communities, as I learned to adapt my approach to meet the needs of different individuals.

I was able to deliver essential services to women in recovery from addiction, utilizing a trauma-informed approach to ensure that each individual received compassionate and respectful care. I conducted group activities and facilitated discussions aimed at promoting personal growth and social reintegration, empowering clients to overcome barriers and build stronger connections within their communities. I provided non-judgmental support to women navigating complex challenges, including substance use, mental health issues, and interpersonal conflicts, helping them feel understood and heard. This experience deepened my understanding of the systemic barriers women face when accessing health and social services, and I actively participated in discussions to improve access to care and better support recovery outcomes.