Hannah Saunders

• Led client engagement and onboarding for sustainability and certification programs.
• Evaluated pricing models, certifications, MSAs, and service agreements.
• Acted as liaison between certification bodies, technical teams, and client decision makers.
• Managed post-sales success through proactive communication and strategic follow-ups.
• Collaborated with cross-functional teams to resolve customer inquiries efficiently.
• Developed strong relationships with clients to boost satisfaction levels.
• Implemented strategies that increased client engagement and retention rates.

• Knocked 400 doors and called 2,000 landlines gathering survey data for Senator.
• Called volunteers throughout the state daily to foster valuable volunteer relationships.
• Trained new volunteers, existing volunteers, and new interns on campaign protocol and initiatives.
• Managed and sourced volunteers for a phonebank event in Galveston, TX.

Supported Vice President Organic Division

• Created marketing materials that boosted sales promotions effectiveness.
• Streamlined client data and workflows through comprehensive spreadsheet management.
• Executed data transfer and analysis using Excel, Salesforce, and Dropbox.
• Collaborated with cross-functional teams to support project initiatives and deadlines.

• Cultivated relationships with customers, employers, and coworkers.
• Developed customer service skills and the ability to handle high pressure situations.