Hannah Payne
Castle Rock
Summary
Dedicated and adaptable, with a proven track record in customer service and volunteer work, I excel in creating safe and engaging environments. Leveraging strong interpersonal communication and problem-solving skills, I've effectively completed many crucial tasks and nurtured positive relationships, demonstrating a commitment to excellence and teamwork.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Volunteer
Rivers Church
08.2024 - Current
- Assisted with special events and programs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Represented organization positively and professionally while providing community with much-needed services.
- Maintained church grounds to upkeep clean, safe and tidy presentation.
- Volunteered at church-sponsored outreach events, providing polite, friendly representation.
- Coordinated with other volunteers to create a welcoming environment at worship services and special events.
- Taught Sunday school classes to impart values of faith.
Scheduling Assistant
RPM Service Pros, LLC.
05.2024 - Current
- Increased customer satisfaction with consistent follow-up calls to confirm appointments and address concerns promptly.
- Maintained positive client relationships through prompt communications and effective conflict resolution strategies.
- Facilitated smooth daily operations by maintaining accurate records of employee schedules and availability.
- Reduced scheduling conflicts by closely monitoring deadlines and proactively rescheduling appointments as needed.
- Helped maintain KPI's through job completion follow up calls
Education
Castle View High School
Castle Rock05-2026
Skills
- Customer service
- Teamwork and collaboration
- Organized and efficient
- Problem-solving
- Team collaboration
- Attention to detail
- Adaptability and dependability
- Conflict resolution
- Decision-making
- Childcare experience
- Relationship building
- Process improvement
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- DECA Member (1 year)
- Collaborated with team of many in the development of the Castle View High School yearbook.
Certification
- Drivers License with a clean driving record – Colorado Department of Motor Vehicles.
Languages
English
Native or Bilingual
Interests
- Stand-up Paddleboarding (SUP)
- Community Cleanup
- Helping others and giving back to the community
- Gym Workouts
- Backpacking and Hiking
- Youth Development Programs
- Reading
- Kayaking
- Running
- Fashion and Style
- Personal Development and Self-Improvement
- Youth mentor, providing guidance and support to empower the next generation of leaders
- Volunteer Work
Timeline
Volunteer
Rivers Church
08.2024 - Current
Scheduling Assistant
RPM Service Pros, LLC.
05.2024 - Current
Castle View High School
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