Hannah Passantino
Commerce City
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Energetic and organized with knack for multitasking and problem-solving. Well-versed in e-commerce platforms and digital marketing, with strong analytical and customer service skills. Professional manager with strong background in e-commerce. Skilled in inventory management, customer service, and digital marketing. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Online Store Manager
Frontiere Natural Meats
11.2019 - Current
- Answer and place calls to Carriers and Customers regarding their orders
- Organization of multiple platforms as well as paperwork
- Dispatch Trucks to docks
- Multi-tasking
- Provided superior and individualized customer service.
- Responded to internet inquiries and phone calls in timely matter.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Data Entry
- Emailing customers
- Filing
- Transferring phone calls
- Customer Service
- Order Entry Domestic & Export Documents
- Export Order Entry/Export Applications/Export Logistics
- Experience with difficult customers
- Addressed customer concerns promptly, resolving issues efficiently to maintain high satisfaction ratings.
- Managed seasonal promotions effectively by planning ahead for product availability and adjusting marketing tactics accordingly.
- Enhanced site search functionality for easier product navigation and better user experience.
- Managed inventory levels to ensure timely fulfillment of customer orders and reduced stockouts.
- Collaborated with cross-functional teams such as IT support or merchandising specialists to troubleshoot technical issues or optimize product offerings continuously.
- Optimized website performance for improved customer experience and higher conversion rates.
Warehouse Associate
National Oak Distributors
11.2018 - 10.2019
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Consistently lifted materials weighing as much as 75 pounds.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Contributed to a cleaner workspace with daily upkeep and scheduled deep cleaning sessions.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained clean, orderly work environment free of hazards.
- Assisted in receiving, stocking and distribution of merchandise.
Transporter for Medical Imaging
Lutheran Medical Center
02.2014 - 11.2018
- Patient safety
- Transporting patients to various medical exams
- Providing necessary equipment while enroute
- Responding to codes with a cart
- Customer service
- Making sure patients are comfortable
- Patient intake
- Customer (patient) Service
- Warmly greeted patients and visitors and made each feel welcome.
- Developed strong working relationships with customers and coworkers through effective communication skills, contributing to a positive work atmosphere for all parties involved in the transportation process.
CNA - Certified Nursing Assistant
Sunrise Senior Living
03.2013 - 02.2014
- Patient Care
- Patient Laundry
- Meal Prep
- Serving Meals
- Cleaning Facility
- Constant interaction with Patients
- Helping Patients with daily activities
- Patient Hygiene
- Customer (Patient) Service
- Family interactions
- Detailed Paperwork/Data Collection
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Sales Associate
Old Navy
04.2011 - 07.2013
- Sales
- Customer Service
- Leadership experience
- Shift Lead
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Education
No Degree - Nursing
Red Rocks Community College
Denver, COHigh school diploma -
Arvada West High School
Arvada, CO05.2012
Skills
- Microsoft Outlook
- Excel
- Office Management
- Data Entry
- Billing
- Order Picking
- Accounts Payable
- Shipping & Receiving Coordination
- Order Entry
- Data Collection
- Logistics
- Pricing
- Freight Experience
- Supervising Experience
- Leadership
- Product listing
- Merchandising strategies
- Performance reporting
- Website management
- Appointment scheduling
- Returns management
- Inventory management
- Teamwork
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Team collaboration
Certification
Label Printing/Configuring/Barcode Formatting, 2019 to Present
Additional Information
Customer Service
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Online Store Manager
Frontiere Natural Meats
11.2019 - Current
Warehouse Associate
National Oak Distributors
11.2018 - 10.2019
Transporter for Medical Imaging
Lutheran Medical Center
02.2014 - 11.2018
CNA - Certified Nursing Assistant
Sunrise Senior Living
03.2013 - 02.2014
Sales Associate
Old Navy
04.2011 - 07.2013
No Degree - Nursing
Red Rocks Community College
High school diploma -
Arvada West High School
Label Printing/Configuring/Barcode Formatting, 2019 to Present
Similar Profiles
Destiny Crocker AndrewsDestiny Crocker Andrews
Managing Director at Brooker's Natural MeatsManaging Director at Brooker's Natural Meats
Karla Lopez RodriguezKarla Lopez Rodriguez
Lead at Rocky Mountain Natural Meats LLCLead at Rocky Mountain Natural Meats LLC
Christina Reaume-WaltersChristina Reaume-Walters
Assistant Manager at Houstons Natural MeatsAssistant Manager at Houstons Natural Meats