Hannah Griffin

• Loaded, secured, and unloaded Product in a safe and timely manner.
• Answered phone calls regarding inquiries about products or services.
• Collaborated with team members to achieve daily goals.
• Maintained a clean and organized work area throughout shift.

• Answered phone calls, took reservations, and answered inquiries.
• Resolved customer complaints in a professional and courteous manner.
• Assisted with training new front of house employees on procedures and policies.
• Performed opening and closing duties such as counting money, organizing supplies.
• Managed large groups in a timely manner while ensuring satisfaction of all guests.

Cremation:

• Identifying the decedent, assuring that all forms of identification, paperwork, and permits are in order and correct, and treating decedents with proper care and dignity.
• Transferring remains from the crematory to any urns, keepsakes, or jewelry that the family wants.
• Labeling remains with the cremation tag, cremation certificate, and cremation label.

Assisting and preparing:

• Assisting with embalming, bathing, and dressing the decedent, as well as doing hair and makeup for any viewings or services that will be taking place.
• carefully transferring decedent to either a Casket or a viewing table.
• Answering the phone when needed, and setting up appointments.