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Detail-oriented claims adjuster offering 17.5 years in a career focusing on workers' compensation claims. Comprehensive knowledge of claims. Skilled in investigating and determining compensability. Proven history of leveraging excellent negotiation skills to facilitate settlements. Excellent communication skills interviewing employers, claimants, witnesses and specialists to compile information. Organized and dependable with a history of meeting company goals, excellent time management, meeting required deadlines. Skilled in working under pressure, problem solving and adapting to new situations and challenges. Successful at managing multiple priorities with a positive attitude.


Organized and detail-oriented Investigator dedicated to improving efficiency, productivity, and profitability through continuous process improvement. Analytical thinker, skilled at developing innovative solutions to complex problems. Service-oriented Claims Adjuster and skilled at applying creative approaches to solving complex problems. Adept at developing profitable and quality-focused processes. Detail-oriented Examiner with 22 years of experience. Strong command of conflict resolution and negotiation combined with excellent reporting and research skills. Thorough understanding of claims process and multi-line of claims. Claims Adjuster with deep experience in confidential litigation claims. Superbly positioned to investigate, evaluate, and settle multiline claims. Excellent abilities to decipher fraudulent activities, analyze data, confer with legal counsel, and communicate with Crown Prosecutors to gain details for processing claims. Motivated Claims Adjuster specializing in auto, property, and general liability and recoveries Negotiates peaceful resolutions of all claims with emphasis on fairness and thoroughness. Trustworthy and dependable. Detailed Adjuster with 1 8 years of experience in corporate insurance claims. Strong command of claimant information intake processes, records documentation, and fraudulent investigation protocols. Impactful skills in preparing operational reports, presenting information to audiences, and approving claim payouts. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. A hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level position. Ready to help the team achieve company goals. Organized and detail-oriented Investigator dedicated to improving efficiency, productivity, and profitability through continuous process improvement. Analytical thinker skilled at developing innovative solutions to complex problems.

Dedicated worker with excellent communication, time management and computer skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hardworking by my peers, I can be relied upon to help your company achieve its goals.

Results-driven professional with over 7 years in medical claims evaluation and management. Known for strong problem-solving abilities and effective communication, contributing to team efficiency and client satisfaction. Detail-oriented Claims Adjuster with proven skills in claims evaluation and policy interpretation. Committed to enhancing processes and delivering exceptional customer service.

As a results-driven professional with a Bachelor’s degree in Communications and an MBA, I am committed to leveraging my strong interpersonal skills and strategic business acumen to transition into enterprise technology roles within a business in technology. My background in claims analysis, risk management, and stakeholder communication provides a solid foundation to understand both business needs and operational challenges. I am currently pursuing a Cloud Computing certification with a focus on cloud infrastructure, AWS Solutions Architect concepts, AWS S3, and related technologies, strengthening my technical proficiency in AWS. In addition, I am building capability with Terraform, WireShark, and GitLab to support repeatable infrastructure, automation, and reliable deployment workflows, which align directly with process improvement and operational excellence. With a continuous improvement mindset, strong problem-solving and analytical skills, and a track record of supporting end-to-end process analysis and project execution, I’m prepared to apply these skills in a Process Analyst/Process Engineer capacity.

Hannah Couture

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Claims Adjuster

Insurance Broker

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High School Diploma -

Associate of Science - Biology

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Claims Adjuster

Insurance Broker

High School Diploma -

Associate of Science - Biology

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