Summary
Overview
Work History
Education
Skills
Timeline
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Hannah Colby

Steamboat Springs

Summary

Proven track record in enhancing customer satisfaction and streamlining operations, as demonstrated at Graceful Gardens and other roles. Skilled in event planning and customer service, adept at managing tasks with efficiency. Successfully coordinated company-wide events, significantly boosting client engagement without exceeding budget constraints. Expertise in computer science and verbal communication further complements a results-driven approach to achieving organizational goals.

Overview

6
6
years of professional experience

Work History

Landcape Designer

Graceful Gardens
05.2024 - 09.2024
  • Maintained healthy gardens by timely pruning, fertilizing, mulching, and pest control measures.
  • Planted and cultivated by preparing soil and watering and fertilizing plants for thriving and healthy results.
  • Enhanced garden aesthetics by implementing creative landscape designs and plant arrangements.

Ski Rental Technician

Black Tie Ski Rentals
11.2022 - 03.2024
  • Boosted repeat business through exceptional customer service and timely resolution of issues.
  • Streamlined the rental process for increased efficiency by maintaining accurate records and inventory management.
  • Enhanced customer satisfaction by providing efficient ski rental services and equipment recommendations.

Ticket Seller

Steamboat Ski Resort
12.2021 - 03.2022
  • Worked collaboratively with coworkers during busy periods to provide seamless support across multiple areas of operation.
  • Enhanced customer satisfaction by providing accurate and timely information on ticket prices, seating options, and event details.
  • Collaborated with team members to manage customer flow during peak times effectively.

Manager

Your CBD Store
04.2019 - 01.2020
  • Oversaw payroll processing tasks, ensuring accurate disbursements while adhering to strict deadlines.
  • Coordinated inventory management efforts to minimize stockouts while reducing carrying costs associated with overstocking inventory items.
  • Handled front desk work, scheduling, and record-keeping.

Event Coordinator

WRC Tents and Events
04.2018 - 04.2019
  • Coordinated schedules and timelines for events.
  • Oversaw delivery and set-up crews.
  • Maintained constant communication with clients via email and phone.
  • Coordinated company wide events such as open houses and yearly employee Christmas parties.

Education

High School Diploma -

Waupaca High School
Waupaca, WI
05.2017

Skills

  • Customer service-10 years
  • Computer Science- 4 years
  • Management- 1 year
  • Scheduling
  • Event Planning
  • Time Management
  • Verbal and written communication

Timeline

Landcape Designer

Graceful Gardens
05.2024 - 09.2024

Ski Rental Technician

Black Tie Ski Rentals
11.2022 - 03.2024

Ticket Seller

Steamboat Ski Resort
12.2021 - 03.2022

Manager

Your CBD Store
04.2019 - 01.2020

Event Coordinator

WRC Tents and Events
04.2018 - 04.2019

High School Diploma -

Waupaca High School

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Hannah Colby