Hannah Clopp
Broomfield
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
ERS Legal Services
01.2022 - 04.2024
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
Server Bar Tender
Bad Daddy's Burger Bar
02.2018 - 12.2021
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Associate of Arts -
Flat Irons Community College
Longmont, CO05.2018
High School Diploma -
Wakeland High School
Frisco, TX05.2016
Skills
- Filing
- Data Entry
- Calendar Management
- Spreadsheet Management
- Research
- Clerical Support
- Reception oversight
- Appointment Scheduling
- Mail handling
- Microsoft Excel
- Records Management
Timeline
Administrative Assistant
ERS Legal Services
01.2022 - 04.2024
Server Bar Tender
Bad Daddy's Burger Bar
02.2018 - 12.2021
Associate of Arts -
Flat Irons Community College
High School Diploma -
Wakeland High School
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