hannah bruns
JOHNSTOWN
Summary
Results-oriented professional with a background in customer service and team leadership. Recognized for executing effective promotional campaigns and maintaining strong customer relationships, ready to leverage expertise for impactful business outcomes.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Manager
Palm Beach Tan
Greeley, CO
07.2025 - Current
- Managed daily operations to ensure high-quality customer service and satisfaction.
- Implemented promotional campaigns to drive customer engagement and increase revenue.
- Executed promotional campaigns to enhance customer engagement and boost revenue.
- Maintained inventory levels through effective stock management practices.
- Resolved customer inquiries and complaints promptly to maintain positive relationships.
- Accomplished multiple tasks within established timeframes.
Assistant Manager
Dunkin' Donuts
Loveland, CO
06.2024 - 07.2025
- Supervised daily operations to ensure optimal service and product quality.
- Trained and mentored team members on operational procedures and customer service standards.
- Implemented inventory management practices to maintain stock levels and minimize waste.
- Coordinated promotional events to drive customer engagement and boost sales performance.
- Developed staff schedules to optimize labor efficiency during peak hours.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Server
Cracked Egg
Platteville, CO
04.2023 - 06.2024
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Managed table assignments efficiently, maximizing seating capacity during peak hours.
- Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Trained new staff on restaurant procedures, enhancing team performance and service quality.
- Handled cash transactions accurately, ensuring proper end-of-shift reconciliation processes.
Gymnastics Coach
Gymstarz Elite
Johnstown, CO
02.2021 - 04.2023
- Developed individualized training programs to enhance athlete performance and skill progression.
- Evaluated gymnast performance, providing constructive feedback to promote growth and improvement.
- Mentored junior coaches, fostering skill development and promoting best coaching practices.
- Implemented safety protocols to ensure a secure training environment for all gymnasts.
- Developed lesson plans and routines for individual students to meet personal goals and abilities.
Education
Licensed Esthetician -
Northern Colorado Advanced Aesthetics Acadamy
Johnstown, CO01-2024
High School Diploma -
Roosevelt Highschool
Johnstown, CO05-2022
Skills
- Customer service
- Team leadership
- Time management
- Communication skills
- Training development
- Relationship building
- Sales management
Certification
- CM - Certified Manager Certification
- Chemical Peels
- Dermaplaning
- Micro Dermabrasion
- Neuro Toxin injections (botox)
Timeline
Manager
Palm Beach Tan
07.2025 - Current
Assistant Manager
Dunkin' Donuts
06.2024 - 07.2025
Server
Cracked Egg
04.2023 - 06.2024
Gymnastics Coach
Gymstarz Elite
02.2021 - 04.2023
Licensed Esthetician -
Northern Colorado Advanced Aesthetics Acadamy
High School Diploma -
Roosevelt Highschool