Halyna Markevych

Delight clients with exceptional vacation experiences. Foster long term relationships. Extensive travel knowledge across Mexico, Caribbean, Europe, and Asia.

Led a team of six, improving operational accuracy and efficiency. Tracked performance, trained new staff, delegated effectively, and supported the operations manager. Developed training programs, and managed complex projects with multiple deadlines.

Analyzed collateral documentation to ensure compliance with regulatory standards and internal policies. Handled account reconciliation, reporting, and system migrations. Worked closely with IT for testing, trained team members, and coordinated client communications. Collaborated with a cross-functional team. Led initiatives to improve data integrity.

Processed high-volume payment transactions accurately and efficiently, reconciled accounts, led communication with agents and insurers, and created daily account balancing reports.

Provided excellent customer service, resolved client issues, produced reports, assisted management, and handled cash operations.

Managed team sales goals, trained staff, maintained inventory, and ensured customer satisfaction.

Managed four boutiques, achieved sales goals, team building, daily balance, and supply orders.

Developed engaging content for live broadcasts, enhancing viewer interaction and program appeal. Collaborated with production team to create cohesive show segments, ensuring smooth transitions and timing.