Haley Florez
Arvada
Summary
To secure a position utilizing my strong organizational skills, attention to detail, communication skills and customer service experience while affording me the opportunity to develop skills in a new industry.
Overview
15
15
years of professional experience
Work History
Legal Assistant
Inflection Energy LLC
01.2020 - 06.2025
- Screened phone calls to effectively handle less important inquiries and keep senior staff free for more important matters.
- Managed general clerical needs such as opening and closing files, scanning sheets and faxing documents.
- Responded to client inquiries, providing accurate legal advice and offering assistance.
- Completed data entry of legal documents into electronic filing systems.
- Manged all Master Services Agreements (MSA)
- Planned and organized internal and external events, meetings and conferences.
- Developed and maintained positive relationships with clients and colleagues.
- Monitored incoming contracts and service agreements for correct pricing and information.
- Adhered to legal and contractual requirements for compliant contract processes.
- Addressed contract disputes and provided advice and guidance to resolve issues.
- Facilitated communication between involved parties to enable timely contract sign-off.
- Streamlined operations by developing and implementing improved contract management processes.
- Assessed risks inherent in contract changes and potential impacts, informing management in detail of concerns to avoid liabilities.
- Stored and filed contract documents in orderly, organized systems.
- Drafted, reviewed and revised contracts for accuracy and completeness.
Office Administrator
Inflection Energy LLC
02.2014 - 01.2020
- Oversee administrative support staff, including delegation of tasks and ensure the day to day operation of the office progresses on schedule.
- Support HR Manager and Executive Assistant. Fulfill the daily needs of all staff.
- Maintain the overall look and feel for the office and shared space, assisting with office wide event planning, including organization and implementation.
- Provide backup phone coverage/receptionist duties including greeting visitors, assisting with presentation preparation, conference call/video setup and file organization.
- Responsible for assessing needs and scheduling vendors/contractors to provide service and routine maintenance within the organization.
- Assisted former Office Manager in coordination of 2 office relocation projects, including the construction and move.
- Helped in the day to day organization of all facets related to the move project. Coordinated all warranty work after tenant finish with various vendors and contractors and subs.
AP Assistant
Inflection Energy LLC
12.2015 - 10.2017
- Handling all incoming invoices. Uploading to ADP, Indexing to ADP, and Coding to ADP, sending invoice to the appropriate person to approve & review for payment. Mailing of all checks, including royalty payments.
Receptionist
Inflection Energy LLC
10.2011 - 02.2015
- Responsible for opening and closing the office, greeting guest, answering a multi-line phone.
- Keeping kitchen clean throughout the day, restocking and ordering all food/supplies for the office, provide administrative staff support to all team members.
- Managed multiple tasks and met time-sensitive deadlines.
- Kept reception area clean and neat to give visitors positive first impression.
Book Fair Merchandiser
Scholastic Book Fairs
08.2010 - 10.2011
- Conduct assigned revenue-building activities to optimize the Book Fairs’ revenue and customer satisfaction goals. (i.e.; directed setups and tear down, Corporate Fair Events, Family Event Prep, Volunteer Training, and Teacher Preview), Provide support for workshops and remote warehouse events, Operate cash register/calculator/Point of Sale equipment and maintain accurate financial records in the collection of sales receipts. Ensure proper handling of customer financial information. Follow proper procedures in the use of coupons, special offers, etc where applicable. Identify, communicate and respond to opportunities to impact sales and customer satisfaction with each customer.
Education
High School Diploma -
Arvada West
Arvada, CO05-1996
Cosmetology License - Cosmetology
Michael Taylor's
Arvada, CO09-1997
Business Contracts Certificate - Business Contracts
Cornell University
Ithaca, NY02-2022
Skills
- Computer skills include: Microsoft Office; PowerPoint, Word, Excel, Bolo, ADP Internet savvy-various search engines
- 12 Years successful Customer Services representation
- Administrative talents include answering phones, scheduling, internal/external customer service, accounts payable/accounts receivable
- Land administration skillset
- Strong communication skills, ability to interact successfully with multiple personality styles, creative problem solving, comfortable multi-tasking
- Motivated, organized, loyal, friendly, honest, patient, detailed oriented, proficient time manager
Timeline
Legal Assistant
Inflection Energy LLC
01.2020 - 06.2025
AP Assistant
Inflection Energy LLC
12.2015 - 10.2017
Office Administrator
Inflection Energy LLC
02.2014 - 01.2020
Receptionist
Inflection Energy LLC
10.2011 - 02.2015
Book Fair Merchandiser
Scholastic Book Fairs
08.2010 - 10.2011
High School Diploma -
Arvada West
Cosmetology License - Cosmetology
Michael Taylor's
Business Contracts Certificate - Business Contracts
Cornell University
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