Haley Cook
Monument
Summary
Ambitious college student majoring in chemistry and history with a minor in classics.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
Air Force Academy Aero Club
Colorado Springs
06.2023 - 08.2023
- Provided administrative support to the squadron leadership, including answering phones and managing calendars.
- Organized, maintained, and updated filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
Special Education Paraprofessional
Monument Academy Public Charter School
Monument
09.2021 - 05.2022
- Supported students with personalize accommodations, extra assistance and educational assessments.
- Collaborated with teacher to develop personalized and successful learning strategies.
- Worked in tandem with teacher to develop customized classroom environment conducive to students' needs.
- Advised instructor on student behavior or issues requiring immediate attention.
Hostess
Flying Horse Steakhouse
Colorado Springs
09.2021 - 03.2022
- Greeted guests and gather information to seat groups or place on waitlist.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Developed long-term relationships with customers to increase opportunities for repeat business.
Sales Representative
Bluegreen Vacations
Colorado Springs
05.2021 - 07.2021
- Implemented customized sales techniques to successfully sell and upsell products to new and existing clients.
- Developed key customer relationships to increase sales.
- Demonstrated product features to align with customer needs.
E-Commerce Associate
King Soopers
Monument
08.2020 - 05.2021
- Reviewed customer requests, resolve questions and define specifications before completing orders.
- Answered customers' calls and assist with customer questions and concerns.
- Provided excellent service and attention to customers' needs when face-to-face or through phone conversations.
- Exceeded customer satisfaction by finding creative solutions to problems.
House Sitter/Dog Sitter
Duncan Moorman
Monument
11.2020 - 12.2020
- Fed, watered, and walked/exercised dogs.
- Collected mail and packages for homeowners and store in secure location.
- Laundered bedding and change linens prior to homeowner return.
Dog Sitter
Susan King
Monument
08.2019 - 06.2020
- Adhered to all pet care plans, medication requirements and dietary restrictions while providing care.
- Provided seamless communication to inform pet owners of visits and pet status.
- Fed animals twice daily and refill water dish for fresh water supply.
- Fed and cared for up to 2 pets per week during owners' absences.
Education
Bachelor of Arts - History And Chemistry
University Colorado Colorado Springs
Colorado Springs, COAssociate of Arts - History
Pikes Peak State College
Colorado Springs, COHigh School Diploma -
Palmer Ridge High School
Monument, CO05.2020
Skills
- Work ethic
- Reliable and trustworthy
- Peer Tutoring
- Topic Research
- Research and Analysis
- Report Writing
- Academic Writing
- Deadline Management
- Time Management
- Organization
Timeline
Administrative Assistant
Air Force Academy Aero Club
06.2023 - 08.2023
Special Education Paraprofessional
Monument Academy Public Charter School
09.2021 - 05.2022
Hostess
Flying Horse Steakhouse
09.2021 - 03.2022
Sales Representative
Bluegreen Vacations
05.2021 - 07.2021
House Sitter/Dog Sitter
Duncan Moorman
11.2020 - 12.2020
E-Commerce Associate
King Soopers
08.2020 - 05.2021
Dog Sitter
Susan King
08.2019 - 06.2020
Bachelor of Arts - History And Chemistry
University Colorado Colorado Springs
Associate of Arts - History
Pikes Peak State College
High School Diploma -
Palmer Ridge High School
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