Hailey Hill
Henderson
Summary
Dynamic and achievement-oriented professional with a proven track record at Gorilla Demolition, excelling in roles requiring exceptional attention to detail and a strong customer service ethos. Leveraged POS software expertise and a clean driving record to enhance operational efficiency and client satisfaction. Skilled in staff coordination and CPR-certified, consistently prioritizing safety and team mentorship.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Laborer
Gorilla Demolition
Englewood
08.2024 - 02.2025
- Ensured that all personal protective gear was worn at all times while on the job site.
- Assisted with basic maintenance tasks such as sweeping, mopping, and cleaning.
- Unloaded and transported construction materials to job sites as needed.
- Understood how to operate and maintain job site equipment safely and for maximum productivity.
- Communicated with team members about progress on projects and any challenges encountered.
- Performed demanding physical work over extended periods and modeled positive attitude.
- Inspected demolished sites for items that can be salvaged or recycled.
- Operated equipment with strong focus on safety and ground communication.
- Gained independent working skills and guided and mentored less experienced team members.
- Lifted heavy materials onto trucks for removal from the site following each project's completion.
- Used protective gear such as hard hats, goggles, ear protection, respirators when necessary.
Host
Texas Roadhouse
Littleton
01.2023 - 03.2024
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
- Greeted incoming guests to escort to assigned dining area and present menus.
- Took reservations over phone and in person.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Maintained contact with kitchen and serving staff to properly handle dining details and address concerns.
- Assisted other departments when needed such as bussing tables or delivering food orders.
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Distributed menus to guests, led to tables and gave initial information about service staff or specials.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Resolved conflicts between customers when necessary.
- Tracked seated guests and available seating using computer-based and mobile reservation software.
- Answered phones promptly to record and confirm reservations.
Host
Cherry Cricket Restaurant
Littleton
09.2023 - 01.2024
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
- Greeted incoming guests to escort to assigned dining area and present menus.
- Took reservations over phone and in person.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Stocked server areas with supplies before, during and after shifts.
- Accepted payments from guests for dine-in and take-out foods.
- Resolved customer service and food-related issues to maintain guest satisfaction.
- Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Helped service staff handle demand by distributing food and beverages.
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Collected reservation information and communicated updates to guests via mobile device or in-person.
- Distributed menus to guests, led to tables and gave initial information about service staff or specials.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Checked dining and serving areas to verify proper cleanliness and readiness for guests.
- Resolved conflicts between customers when necessary.
- Answered phones promptly to record and confirm reservations.
Teacher's Assistant
Tiny Toes Academy
Littleton
08.2022 - 11.2022
- Assessed student learning styles and understanding of material to redirect and optimize teaching strategies.
- Helped teacher plan lessons utilizing various teaching strategies including hands-on activities and technology integration.
- Participated in professional development workshops and training sessions.
- Assisted teachers with creating and maintaining a safe, orderly learning environment.
- Helped students master learning concepts through one-on-one and small group tutoring.
- Monitored students in class, hallways, and cafeteria to enforce school rules.
- Instructed and monitored students in use and care of equipment and materials.
- Utilized educational technology to enhance classroom learning.
- Created and coordinated age-appropriate enrichment activities to drive social, emotional and intellectual development.
- Supervised children and participated with children in activities.
- Created and maintained a safe and engaging learning environment for all students.
Customer Clerk
King Soopers
Littleton
08.2021 - 08.2022
- Assisted customers with product selection and answered questions regarding product features and benefits.
- Promoted available products and services to customers during service, account management and order calls.
- Processed payments for goods or services purchased including cash, check, credit cards, gift cards, returns and exchanges.
- Maintained accurate records of all sales transactions using POS software systems.
- Performed opening and closing duties such as counting money in drawers, reconciling daily receipts and setting up registers with required supplies.
- Replenished stock on shelves, racks, and displays to maintain adequate inventory levels.
- Assisted customers with loading purchases into their vehicles.
- Gathered carts from parking lot and inside store for customer use.
- Verified prices of products using price scanners or manual pricing systems.
- Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
- Engaged with customers, providing directions and answering queries about the facility.
Education
Associate in Medical Assisting - Medical Assisting
Concorde Career College
Aurora, CO12-2025
High School Diploma -
Columbine High School
Littleton, CO05-2024
Skills
- Attention to detail
- Clean driving record
- [State] Driver's license
- POS software
- Telephone reception
- Staff coordination
- Customer service
- CPR certified
Affiliations
- Coaching a 14U softball Team
- I make sourdough
Certification
- State License
- CPR certification
Languages
English
Professional
References
References available upon request.
Timeline
Laborer
Gorilla Demolition
08.2024 - 02.2025
Host
Cherry Cricket Restaurant
09.2023 - 01.2024
Host
Texas Roadhouse
01.2023 - 03.2024
Teacher's Assistant
Tiny Toes Academy
08.2022 - 11.2022
Customer Clerk
King Soopers
08.2021 - 08.2022
Associate in Medical Assisting - Medical Assisting
Concorde Career College
High School Diploma -
Columbine High School
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