Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hailey Hernandez

Golden

Summary

Dedicated professional with a strong focus on customer satisfaction and workplace safety. Proven ability to enhance service quality and maintain a secure environment. Committed to delivering results through effective communication and problem-solving skills.

Overview

7
7
years of professional experience

Work History

Server

Frist Watch
Golden
06.2022 - Current
  • Coordinated with kitchen staff to expedite meal delivery.
  • Provided excellent customer service to enhance dining experiences.
  • Assisted in training new servers on menu items and service standards.
  • Addressed customer concerns promptly to enhance satisfaction.
  • Utilized menu knowledge to assist customers in making informed selections.

Dental Assistant

Gateway Family Dentistry
Gilbert
08.2021 - 01.2023
  • Assisted dentists during procedures, ensuring patient comfort and safety.
  • Sterilized and prepared dental instruments for various treatments and surgeries.
  • Educated patients on oral hygiene practices and post-treatment care, enhancing their understanding and compliance.
  • Collaborated with team members to ensure a clean and organized workspace, contributing to efficient operational flow.
  • Provided chair-side assistance during procedures, facilitating smooth transitions by passing instruments and managing suction devices.

Server

First Watch
Mesa
10.2019 - 06.2022
  • Provided exceptional service to high volume of daily customers.
  • Delivered exceptional customer service to enhance guest satisfaction.
  • Managed POS terminals to accurately input orders and process transactions.
  • Executed opening and closing duties, including setting up dining area and restocking supplies for seamless operations.

Education

Certicant in Dental Assisting - Dental Assistant

American Institue of Dental Assisting
Mesa, AZ
05-2020

High School Diploma -

Flagstaff High
Flagstaff, AZ
06-2017

Skills

  • Menu knowledge
  • POS operation
  • Food safety
  • Order management
  • Customer service
  • Customer retention
  • Team collaboration
  • Time management
  • Employee training

Timeline

Server

Frist Watch
06.2022 - Current

Dental Assistant

Gateway Family Dentistry
08.2021 - 01.2023

Server

First Watch
10.2019 - 06.2022

Certicant in Dental Assisting - Dental Assistant

American Institue of Dental Assisting

High School Diploma -

Flagstaff High
Hailey Hernandez