Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Haben Haile

Greeley

Summary

Results-driven professional with a strong focus on customer relations, sales, and inventory control. Dedicated to improving store operations, driving sales growth, and reducing costs. Built a customer base by identifying regular clients' needs, managing budgets, and meeting organizational goals. Proven ability to identify opportunities for process improvement and implement strategic initiatives to enhance performance. Committed to delivering exceptional customer service and fostering positive relationships for long-term success.

Overview

7
7
years of professional experience

Work History

Warehouse Associate

Amazon
08.2024 - Current
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
  • Assisted in reducing product damage by properly handling and storing materials.
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
  • Maintained clean, orderly work environment free of hazards.

Convenience Store Clerk

Zip N Food Store
11.2023 - 06.2024
  • Handled cash register transactions accurately while providing excellent customer service.
  • Ensured store cleanliness and safety protocols were maintained at all times.
  • Stocked goods and processed payments to provide a positive customer experience.
  • Developed strong organizational and multitasking skills while fostering a welcoming environment for customers.

Sales Associate

Epic Movies KLA
05.2018 - 03.2020
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Maintained a clean environment and handled goods with professional etiquette.
  • Responsible for opening and closing the business to ensure smooth operations.
  • Developed strong communication and customer service skills in a fast-paced retail environment.

Education

Dembesembel Secondary School
Asmara, Eritrea
05.2017

Skills

  • Problem-Solving
  • Customer Service
  • Store maintenance
  • Friendly and outgoing
  • Stock management
  • Highly motivated
  • Fast learner
  • English, Arabic, Tigrinya, Kiswahili Fluency

Languages

Arabic
Full Professional
English
Full Professional
Tigrinya
Full Professional
Swahili
Limited Working

Timeline

Warehouse Associate

Amazon
08.2024 - Current

Convenience Store Clerk

Zip N Food Store
11.2023 - 06.2024

Sales Associate

Epic Movies KLA
05.2018 - 03.2020

Dembesembel Secondary School

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Haben Haile