Habbad Mendoza
Funza
Summary
Results-driven Sales Team Leader known for unparalleled productivity and efficient task completion. Specialize in strategic sales planning, customer relationship management, and team motivation to achieve targets. Excel in communication, leadership, and problem-solving skills, ensuring seamless operations and successful sales campaigns.
Overview
8
8
years of professional experience
Work History
Sales Team Leader
Furnished Finder Colombia S.A.S.
Bogotá
2024.10 - Current
- Promoted and cross-sold additional products and services through use of active persuasion.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Reduced process lags by training employees on best practices and protocols.
- Conducted regular meetings with team members to review goals and objectives.
- Met KPIs consistently by motivating exceptional team performance and enabling consistent sales with hands-on leadership.
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
- Identified customer needs by asking questions and advising on best solutions.
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
- Produced sales documents, finalized deals and filed records.
Sales Representative Team Leader
Furnished Finder
Austin
2024.03 - 2024.10
- Provided training, coaching, and support for new and existing Sales Representatives.
- Conducted regular meetings with the team to review performance metrics and set objectives.
- Developed and implemented team strategies to increase sales productivity.
- Maintained detailed records of all sales activities within the team's CRM system.
- Identified customer needs by asking questions and advising on best solutions.
- Listened to customer needs to identify and recommend best products and services.
- Encouraged team members to exceed individual sales goals.
- Generated reports summarizing team performance against established goals.
- Created individual performance plans for each Sales Representative on the team.
Sales Representative
Furnished Finder
Parker
2019.05 - 2024.02
- Developed key customer relationships to increase sales.
- Developed and maintained relationships with new and existing clients to increase sales revenue.
- Negotiated deals and handled complaints or objections.
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
- Identified customer needs by asking questions and advising on best solutions.
- Listened to customer needs to identify and recommend best products and services.
- Negotiated pricing contracts with customers to maximize profits.
- Reviewed monthly performance against targets set by management team.
- Performed regular follow-ups with prospects to close deals in a timely manner.
- Identified opportunities for cross-selling additional products and services.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Set up meetings with potential clients and listened to their wishes and concerns.
- Developed and maintained relationships with customers to ensure repeat business.
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
- Researched competitors' products, prices, and sales techniques.
- Developed and maintained relationships with key clients to ensure repeat business.
- Maintained accurate records of all sales and prospecting activities.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Conducted market research to identify selling possibilities and evaluate customer needs.
Sales Representative Team Leader
Global Insights S.A.S.
Bogotá
2016.10 - 2019.05
- Operated register, handled cash and processed credit card transactions.
- Maintained detailed records of all sales activities within the team's CRM system.
- Listened to customer needs to identify and recommend best products and services.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Demonstrated product features to align with customer needs.
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
- Ensured compliance with company policies and regulations at all times.
- Resolved customer complaints promptly and professionally.
- Collaborated with other departments such as Marketing or Customer Service on projects related to the sales process.
Education
Some College (No Degree) - Sales
Platzi
Some College (No Degree) - Teaching English As A Second Language
Institute Meyer
Some College (No Degree) - Leadership
Platzi
Skills
- Sales strategies
- Customer relationship management
- Lead generation
- Effective communication
- Negotiation techniques
- Problem solving
- Sales coaching
- Motivation techniques
- Upselling strategies
- Strategic prospecting
- Sales closing
- Relationship selling
- Closing techniques
- CRM management
- Objection handling
- Cross-selling techniques
- Time management abilities
- Team leadership
- Sales reporting
- Team collaboration
- Problem-solving aptitude
- Self motivation
Languages
Spanish
First Language
English
Advanced
C1
Timeline
Sales Team Leader
Furnished Finder Colombia S.A.S.
2024.10 - Current
Sales Representative Team Leader
Furnished Finder
2024.03 - 2024.10
Sales Representative
Furnished Finder
2019.05 - 2024.02
Sales Representative Team Leader
Global Insights S.A.S.
2016.10 - 2019.05
Some College (No Degree) - Sales
Platzi
Some College (No Degree) - Teaching English As A Second Language
Institute Meyer
Some College (No Degree) - Leadership
Platzi