Summary
Overview
Work History
Education
Skills
References
Education and Training
Languages
Timeline
Generic

Gyuwoon Pollard

Colorado Springs,CO

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Overview

20
20
years of professional experience

Work History

Store Associate

Defense Commissary Agency
01.2025 - Current
  • Processed sales transactions accurately and efficiently at the cash register.
  • Ensured the cleanliness and tidiness of the store.
  • Adhered to safety regulations when handling hazardous materials.
  • Provided cash register operations and handled customer payments.
  • Stocked, replenished, and organized inventory to keep store merchandise fresh.
  • Assisted customers with product selection, pricing and availability.
  • Addressed customer complaints in a professional manner.
  • Assisted customers with product selection and inquiries, enhancing shopping experience.

Assistant Head Bagger

Peterson AFB Commissary
11.2020 - 01.2025
  • Bagged groceries for customers quickly and accurately.
  • Stacked items in bags to maximize space and prevent breakage.
  • Provided excellent customer service by answering questions about products and services.
  • Inspected produce for freshness, quality, and quantity before bagging.
  • Ensured proper payment was received from customers before completing transactions.
  • Explained store policies regarding returns and exchanges to customers.
  • Offered assistance to elderly or disabled patrons who needed help carrying bags out of the store.
  • Checked expiration dates on food items prior to bagging them.
  • Assisted customers with loading their purchases into their vehicles.
  • Collected shopping carts from parking lot and returned to store.
  • Answered customer questions regarding products and store services.

Shelf Stocker

Lamain Crescent Joint Venture, LLC
06.2022 - 12.2022
  • Organized shelves and displays, removed damaged or expired merchandise and replenished and rotated stock.
  • Partnered with other team members in completing tasks assigned by management team.
  • Faced products on shelves and displays to meet company policies.

Clothes Seller

Wholesale clothing store Wondergirl company
02.2008 - 11.2010
  • Operated Register
  • Managed inventory levels to ensure sufficient stock was available for purchase.
  • arranged and displayed merchandise to promote sales.
  • Inspected incoming merchandise for quality control before placing it on the sales floor.
  • Facilitated positive guest experiences by promptly locating desired items for customers.
  • Performed stock processing by filling and stocking floor racks and backstock racks.
  • Assisted in selecting clothing items based on customer needs and preferences.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Greeted customers to determine wants or needs.
  • Performed daily opening and closing procedures such as counting money in drawers or setting alarms.
  • Maintained records related to sales for store management.
  • Implemented store visual standards with proper product placement and advertisement displays.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Answered store and merchandise questions and led customers to wanted items.

Office Assistant

I&D Development, Inc.
01.2007 - 03.2008
  • Conducted office inventory checks and requested restock of supplies.
  • Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
  • Offered diverse clerical support to office team members, managed correspondence, answered telephone calls and tracked documentation.
  • Sorted and distributed incoming mail, dispersing to appropriate departments and personnel.
  • Completed and mailed contracts, invoices or checks.
  • Created spreadsheets using Microsoft Excel to track expenses and other financial data related to the office budget.
  • Greeted visitors, determined their needs and directed them to the appropriate personnel.
  • Answered telephones, directed calls, and took messages.
  • Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
  • Answered phone calls and welcomed visitors to office.
  • Maintained an organized filing system of paper documents and electronic files.
  • Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
  • Typed, formatted and edited correspondence and other documents.
  • Computed, recorded and proofread data or reports.
  • Delivered messages and ran errands.
  • Operated photocopiers and scanners, facsimile machines and personal computers.

Secretary

Meta World, Inc.
09.2006 - 12.2006
  • Processed documents and materials for dissemination to appropriate parties.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Ordered office supplies to purchase items and maintain appropriate levels.
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.
  • Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.

Customer Service Assistant

KD navien,Inc.
09.2006 - 11.2006
  • Updated system with order specifics and customer details, preferences and billing information.
  • Adhered strictly to company policies regarding confidentiality of customer information.
  • Received orders from customers via telephone or email and entered them into the system accurately.
  • Maintained accurate CRM database by entering and regularly updating client information.
  • Answered incoming calls within specified time frames, directing them to appropriate departments or personnel as needed.
  • Performed administrative tasks such as filing documents, entering data into computer systems.

Casting Assistant

KY Entertainment
08.2005 - 08.2006
  • Provided administrative support to the casting director including answering phones, filing documents, taking messages, ordering supplies.
  • Organized applications, audition notes and information on actors.
  • Utilized extensive professional network to contact and recruit potential talent for roles.
  • Scheduled auditions for actors and actresses.

Education

High School Diploma -

Seoul Culture High School
02-2005

Skills

  • Customer Service
  • Operated cash register POS
  • Price verification
  • Create ESL and signs
  • Responsible
  • Pallet jack usage
  • Product merchandising
  • Stock replenishment
  • Store maintenance
  • Experienced in cash-handing, checks, credit card sales and store safety
  • POS systems
  • Customer assistance
  • Microsoft Word
  • Cash register operations
  • Inventory

References

References available upon request.

Education and Training

other

Languages

Korean
Full Professional

Timeline

Store Associate

Defense Commissary Agency
01.2025 - Current

Shelf Stocker

Lamain Crescent Joint Venture, LLC
06.2022 - 12.2022

Assistant Head Bagger

Peterson AFB Commissary
11.2020 - 01.2025

Clothes Seller

Wholesale clothing store Wondergirl company
02.2008 - 11.2010

Office Assistant

I&D Development, Inc.
01.2007 - 03.2008

Secretary

Meta World, Inc.
09.2006 - 12.2006

Customer Service Assistant

KD navien,Inc.
09.2006 - 11.2006

Casting Assistant

KY Entertainment
08.2005 - 08.2006

High School Diploma -

Seoul Culture High School

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Gyuwoon Pollard