Gypsy Hernandez-Robles
Aurora
Summary
Dedicated Behavior Technician specializing in activity planning and emotional support. Establishes routines and manages conflicts to create stable environments for children and clients. Demonstrates strong work ethic, adaptability, and interpersonal skills. Thrives in fast-paced settings while effectively managing time and organizational tasks. Seeking entry-level opportunities to leverage skills and contribute to company growth.
Overview
1
1
Certification
Work History
Babysitter
Self-employeed
Centennial
- Supervised children during playtime and structured activities to foster social skills and creativity.
- Planned age-appropriate games and educational activities for engagement.
- Established routines to promote stability and security for children.
- Updated parents regularly about daily activities and concerns to ensure transparency and build trust.
- Resolved conflicts between children using effective techniques to maintain a harmonious play environment.
- Responsibly watched children while parents were out.
Customer Service Representative
Victoria's Secret & PINK
Centennial
- Assisted customers with product inquiries and selections.
- Processed transactions accurately and efficiently at the point of sale.
- Resolved customer complaints, ensuring satisfaction and loyalty.
- Maintained store appearance, organizing merchandise displays effectively.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Behavior Technician
kyo care
Centennial
- Assisted clients with daily living skills and behavior management techniques.
- Observed client behaviors and recorded data for analysis and reporting purposes.
- Collaborated with team members to develop effective strategies for client engagement.
- Maintained a safe environment by adhering to safety protocols and procedures.
- Provided emotional support and encouragement to clients during therapeutic activities.
- Maintained detailed records of sessions including progress notes, daily logs, incident reports and program updates.
- Supported clients in developing self-help skills such as dressing, toileting, eating independently.
- Monitored client's progress towards identified goals through data collection and analysis.
Education
High School Diploma -
Grandview High School
Centennial, CO05-2024
Some College (No Degree) - Psychology
Metropolitan State University of Denver
Denver, CO06-2026
Skills
- Behavior management
- Activity planning
- First aid certification
- Schedule management
- Managing routines
- Customer service
- Flexible scheduling
- Multitasking and organization
- Creative problem solving
- Problem-solving
- Critical thinking
- Reliability skills
- Strong work ethic
- Empathy skills
- Professional discretion
Languages
Spanish
Full Professional
Certification
- cpr certified
Timeline
Babysitter
Self-employeed
Customer Service Representative
Victoria's Secret & PINK
Behavior Technician
kyo care
High School Diploma -
Grandview High School
Some College (No Degree) - Psychology
Metropolitan State University of Denver